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Darla Mack’s N73 is having dinner with Hades

Categories: Devices
By: , IntoMobile
Monday, November 27th, 2006 at 5:00 PM

Bricks

So where does this problem stem from?  I’m not quite sure and as of yet I still don’t have an answer… but I am starting to think that maybe updating the firmware shouldn’t be left in the hands of the consumer.  Sometimes its like taking a chance especially since you cannot downgrade.  Its hard to determine whether its the NSU or something else.

What ends up happening is that consumers end up paying $40 to send their phones out to a hopefully reputable company to get reflashed to change its status from nice looking paperweight back to a functioning device.  I don’t blame anyone here, but my current mood in this case is AAARRRGGGGGHHHH!

Source: Darla Mack

She is not happy folks. I’m talking to her now on Skype and we both agree that Nokia needs to get this resolved ASAP before they transform from a mobile phone manufacture to brick maker.

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About The Author

Stefan Constantinescu

Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.

  • Jay3gsm

    I don’t see why this is Nokia’s fault. The NSU works perfectly fine, when used in the way it was intended. Problem is you get people changing their product code to allow them to change their N73 to the N73ME, or they are trying to change the N80 to an N80IE and they don’t know what they are doing and they screw up their phone.

    For me that’s just tough luck. No one should attempt to screw around with their phone if they do not know what they are doing, if they are not prepared to pay the consequences. If Nokia get a lot of grief over this I can see them removing the service. Now *that* would be very annoying, just because of a few who tried to do something they should not have done.

  • Stefan Constantinescu

    she wasn’t trying to hack her phone in any way, Nokia made a defective software updater that is bricking phones across the world. while it works very well for a lot of people, it’s lethal for a select few. Nokia should research why it’s being bricked on these select few and fix the problem immediately with little to no expense to the user.

  • STEVE

    I had exactly same problem, never touched my pc or mobile during upgrade, i wasnt even in the room and i still recieved a brick at the end of it.
    I had no prob upgrading my N95 with the intended NSU for it.
    It seems to be an issue with the NSU designed for the N73
    plus the stupid crap cable connector they used on a N73.