By: yamit uppal

yamit uppal — Sat, 07 Apr 2007 22:20:12 +0000

Dear nokia care
I have ur mobile n-91, imi no 358391000551938 . I purchase it on 6/6/06. From the 2nd month I m facing lots of problems. It get hang off, restart/reboot. Regularly. I give this handset to hcl serval times . the j no. is 1200152224, 1500205158, 1500170198, 1200145286, 1500216126â€¦â€¦â€¦
From ur side every time I got the response that your phone is ok but I face again n again the same problem . last to last time(richa) and last time nokia pepol(Mr kernee singh) promise me to swap this Phone to new phone but they break promise every time .now I get fed up of nokia phone And nokia people. Tell me why I purchase this phone for me or for nokia care. it comes to you 5 time now n-care is saying again it is ok if u got any problem we will swap this phone into new one. How can I trust it again and how many time I have to come to u more? Tell me why I take this faulty set. People purchase things for make their life easy but ur product make me in trouble.
Every time I give the set to nokia and take bake with hope that this is ok this time and feed all my phone nos and click photos of my family and friends but every time I did not get same and wash it again and feed again and wash it and feed it I m doing it regular . now I donâ€™t use any function of this set because I know again I have to wash it so what is the use to feed?????The reson of buying this set was its memory in which I can keep lots of audio, video songs messages and lots of thing that I cant do so tell me what is the use to buy of this much expensive set?????????
i have purchase the set for rs 29000/ and this is the value that I m getting for my money .
If I have paid Rs 29000 for the set I would expect that high quality
service also.
It is the high service standard of nokia?????
Do coustomer need to go through all these pains after spanding hefty amount to buy nokia products?I m very much irritate and would not recommened any of the nokia product. It is very sad to state that I have to write you time and again and again about my complaint. I m fed up writing mail to you and do come to your place and do phone call and request you to help me to repair or swap my set which feel me that I did a big mistake to buy nokia sometimes I feel that I m begger who use to go at your door step and beg of my set
Life is full of auxious moments but I donâ€™t prefer to have such moment with my nokia .
The some best ways are I m giving you
1) that you give my mony back
2) that replace with a different model with same feature or more
still I m not asking for composition me
try to understand my emotion and the mony that I had paid to buy the set
I request you to do something urgent basis as I do not have any alternative set and my cell phone book is on in built memory card which I m not able to use
I hope you will do needful as early as possible So, kindly do the needful.
Your customer
AMIT
9811432341
2/105 GEETA COLONEY
DELHI-110031
E mail– sooonuuu@yahoo.com

Comments on: Nokia just released the press release before the press conference, here it is

By: yamit uppal