Comments on: Nokia’s CEO wants 40% market share http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html Cell Phone News, Information, and Analysis Tue, 24 Nov 2009 01:25:40 -0600 http://wordpress.org/?v=abc hourly 1 By: mi5trooper http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html/comment-page-1/#comment-186173 mi5trooper Wed, 02 Apr 2008 08:33:08 +0000 http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html#comment-186173 nokia is most likely going to lose more market share. and it is all thanks to their "undervalue aftersales service". This will lead to "unhappy user broadcasting their unhappy experience", eventually nokia will parts of its market and and sooner or later, nokia will lose it market share as soon as a better customer service hand phone provider appear. Nokia is technology advance and maybe visually appealing and yes the device is pricey. But nokia has make a silly decision to provide its existing customer "under value service". Doesn't nokia know that loyal customer and branding is the key factor to market share? these are their milk cow and they are killing them daily with their repair service!!! handle the problem at the base and there will not be a problem again. please start with with singapore. nokia is most likely going to lose more market share. and it is all thanks to their “undervalue aftersales service”. This will lead to “unhappy user broadcasting their unhappy experience”, eventually nokia will parts of its market and and sooner or later, nokia will lose it market share as soon as a better customer service hand phone provider appear.

Nokia is technology advance and maybe visually appealing and yes the device is pricey. But nokia has make a silly decision to provide its existing customer “under value service”.

Doesn’t nokia know that loyal customer and branding is the key factor to market share? these are their milk cow and they are killing them daily with their repair service!!!

handle the problem at the base and there will not be a problem again. please start with with singapore.

]]> By: pseudofinn http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html/comment-page-1/#comment-13031 pseudofinn Mon, 16 Apr 2007 19:07:09 +0000 http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html#comment-13031 Or pay attention to the US market at all! They're only concerned with selling the low-end crap around here and they won't get a real marketing campaign going to educate these moron consumers in the US. Is Nokia really content to let us just keep buying Motorazrs all day long and be convinced that it's all a mobile needs to do?! Time for Nokia USA to wake up! Or pay attention to the US market at all! They’re only concerned with selling the low-end crap around here and they won’t get a real marketing campaign going to educate these moron consumers in the US. Is Nokia really content to let us just keep buying Motorazrs all day long and be convinced that it’s all a mobile needs to do?! Time for Nokia USA to wake up!

]]> By: Syke http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html/comment-page-1/#comment-13030 Syke Mon, 16 Apr 2007 18:12:36 +0000 http://www.intomobile.com/2007/04/15/nokias-ceo-wants-40-market-share.html#comment-13030 All they have to do is start shipping all their 3G models with US frequencies! All they have to do is start shipping all their 3G models with US frequencies!

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