In case you forgot: Nokia still does a horrible job at honoring warranties
By Stefan Constantinescu on Sunday, May 6th, 2007 at 4:28 PM PST In Ideas and rants
Ricky is quite upset and I would be too.
I’ve ranted about this before, but it doesn’t hurt to bring it up again and again until something is done about it.
On the flip side of the coin: People rarely post their positive experiences when having to return something, if anyone has a pleasant story to tell I would like to hear it.
Update: Even a Nokia employee has thoughts on this.
Hi Stefan,
You might want to check this out. Same ol problem with NOKIA not honoring their so called “warranty”.
http://pinoydvd.com/board/index.php?topic=65450.msg682031#msg682031
@ Ray:
I think it’s seller’s right to first check the device and the cause for malfunction. If indeed there is a case that the unit is a not as warranted.
If everybody would have the right to make claims about what is right and what is wrong, selling things would be impossible.
Nokia is just following procedure which is applied to a customer claim in the link you provided. What is wrong with that?