Comments on: Last chance to cancel your T-Mobile account without the $250 Fee http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html Cell Phone News, Information, and Analysis Wed, 25 Nov 2009 06:05:26 -0600 http://wordpress.org/?v=abc hourly 1 By: LOL @iphone http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-356734 LOL @iphone Fri, 16 Oct 2009 22:17:03 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-356734 Boo, the G1 and mytouch > iphone anyday Boo, the G1 and mytouch > iphone anyday

]]> By: Boo http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-340352 Boo Fri, 15 May 2009 23:53:40 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-340352 Cody please the iphone is a great phone the G1 is a piece of crap iphone wannabe. They sure as hell try to trick you into believing you can't cancel without paying the cancellation fee! Their effin ridiculous! Cody please the iphone is a great phone the G1 is a piece of crap iphone wannabe. They sure as hell try to trick you into believing you can’t cancel without paying the cancellation fee! Their effin ridiculous!

]]> By: Cody http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-326484 Cody Wed, 31 Dec 2008 08:02:44 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-326484 You guys are crazy...the t mobile cust care doesnt try to trick you..they have policy for this. How many of you were actually paying for each message...not likely...you probably had a package and were paying a set monthly rate for a certain ammount...those rates didnt change...so you probably werent affected...i phone sucks...G1 is way better! You guys are crazy…the t mobile cust care doesnt try to trick you..they have policy for this. How many of you were actually paying for each message…not likely…you probably had a package and were paying a set monthly rate for a certain ammount…those rates didnt change…so you probably werent affected…i phone sucks…G1 is way better!

]]> By: Gabe http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-17253 Gabe Fri, 29 Jun 2007 01:21:34 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-17253 I need to get out of tmobile will someone post another thing when tmobile raises the charge again PLEASE or e mail me at westviewstar_rb23@comcast.net I need to get out of tmobile

will someone post another thing when tmobile raises the charge again

PLEASE

or e mail me at westviewstar_rb23@comcast.net

]]> By: sandeep http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9902 sandeep Tue, 05 Jun 2007 03:32:04 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9902 Can anyone please save me from the claws of the tyrants? :( Can anyone please save me from the claws of the tyrants? :(

]]> By: sandeep http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9901 sandeep Tue, 05 Jun 2007 03:29:36 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9901 i tried to discuss..and used the legal jargon.. but they are as adamant about it as I have been. its so frustrating. I want to get rid of T-mobile. :( they tell me the last date was May26th depending on the billing cycle.. how come you guys got through the cancellation later than that? according to my billing cycle they say it was April 28th or something. i've made 3 customer care calls by now. :( i tried to discuss..and used the legal jargon.. but they are as adamant about it as I have been.
its so frustrating.
I want to get rid of T-mobile.
:(
they tell me the last date was May26th depending on the billing cycle.. how come you guys got through the cancellation later than that?
according to my billing cycle they say it was April 28th or something.
i’ve made 3 customer care calls by now. :(

]]> By: Will Park http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9862 Will Park Fri, 01 Jun 2007 19:37:09 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9862 I personally never got any notice in the mail - I payed my bill online. The notice could be buried in one of your bills. I personally never got any notice in the mail – I payed my bill online. The notice could be buried in one of your bills.

]]> By: Jeff http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9861 Jeff Fri, 01 Jun 2007 19:34:37 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9861 Did any of you get a notice in the mail about this change of service, including an option of early cancellation? I have called T-mobile 3 times today and they say they sent me a notice. What notice? Did any of you get a notice in the mail about this change of service, including an option of early cancellation? I have called T-mobile 3 times today and they say they sent me a notice. What notice?

]]> By: Jim http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9852 Jim Fri, 01 Jun 2007 06:12:10 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9852 they are giving me the may 26th bs, how did you guys get around that? jim they are giving me the may 26th bs, how did you guys get around that?

jim

]]> By: Will Park http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9812 Will Park Thu, 31 May 2007 03:30:28 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9812 Congrats man!! Now start saving for the Apple iPhone! :smile: :lol: Congrats man!! Now start saving for the Apple iPhone! :smile: :lol:

]]> By: erick http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9811 erick Thu, 31 May 2007 03:27:04 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9811 thanks guys. i just got it cancelled w/ no fee! thanks guys. i just got it cancelled w/ no fee!

]]> By: erick http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9807 erick Thu, 31 May 2007 00:14:33 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9807 hmm. well, they kept on insisting that they gave me adequate legal notice as outlined by the terms and agreement and that i didn't follow through on the cancelation instructions. i was reading things off of the terms and agreement and using the legal jargon and the supervisor i talked to wasn't budging b/c he felt that t-mobile had not violated the terms. but thanks for all the suggestions. i'm going to try a few more times tonight. hopefully the next rep will work with me. hmm. well, they kept on insisting that they gave me adequate legal notice as outlined by the terms and agreement and that i didn’t follow through on the cancelation instructions. i was reading things off of the terms and agreement and using the legal jargon and the supervisor i talked to wasn’t budging b/c he felt that t-mobile had not violated the terms.

but thanks for all the suggestions. i’m going to try a few more times tonight. hopefully the next rep will work with me.

]]> By: Tom http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9806 Tom Wed, 30 May 2007 23:31:47 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9806 A friend of mine got out of it yesterday too, you shoudl totally be able to. They'll give you a list of excuses and probably make some things up on the fly, but i know for a fact that it can be done. Persistence.... Try calling them again and getting a different rep. Todays the last day you can do it though. A friend of mine got out of it yesterday too, you shoudl totally be able to. They’ll give you a list of excuses and probably make some things up on the fly, but i know for a fact that it can be done. Persistence….

Try calling them again and getting a different rep.

Todays the last day you can do it though.

]]> By: Will Park http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9805 Will Park Wed, 30 May 2007 23:23:03 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9805 Apparently June 1st is the date that the new rates will take effect. If you take no action through that date, you are automatically agreeing to the change. I personally had my ETF waived last night (5/29), so I think the line about being too late is a load of bull. They are going to try and trick you, so be adamant, stay on topic (don't bother arguing about a pop-up notice) and make sure to follow the steps that I have outlined. The legal wording is important, as is making them aware that you have the contract language in front of you. I would suggest calling back and trying again - it took me 3 times. Still, your mileage may vary, so give it your best shot. Apparently June 1st is the date that the new rates will take effect. If you take no action through that date, you are automatically agreeing to the change. I personally had my ETF waived last night (5/29), so I think the line about being too late is a load of bull.

They are going to try and trick you, so be adamant, stay on topic (don’t bother arguing about a pop-up notice) and make sure to follow the steps that I have outlined. The legal wording is important, as is making them aware that you have the contract language in front of you.

I would suggest calling back and trying again – it took me 3 times. Still, your mileage may vary, so give it your best shot.

]]> By: erick http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html/comment-page-1/#comment-9804 erick Wed, 30 May 2007 22:59:00 +0000 http://www.intomobile.com/2007/05/29/last-chance-to-cancel-your-t-mobile-account-without-the-250-fee.html#comment-9804 why is the june 1st date important? i just tried calling t-mobile and they informed me that i only had until 5/26 to cancel b/c they apparently sent out notice on 4/26, giving me a 30 day notice. but since i have paperless billing, this notice came in a form of a pop-up notification that would only appear ONCE the first time i logged into my account. as in, after this first time, every time i logged into my account, there would be no more notice. i tried arguing w/ the supervisor for a while about the stupidity of using a one-time pop up blocker to give me this notification but he wouldn't budge saying that had i called on the 26th then it would have been fine. any suggestions? why is the june 1st date important?

i just tried calling t-mobile and they informed me that i only had until 5/26 to cancel b/c they apparently sent out notice on 4/26, giving me a 30 day notice.

but since i have paperless billing, this notice came in a form of a pop-up notification that would only appear ONCE the first time i logged into my account. as in, after this first time, every time i logged into my account, there would be no more notice.

i tried arguing w/ the supervisor for a while about the stupidity of using a one-time pop up blocker to give me this notification but he wouldn’t budge saying that had i called on the 26th then it would have been fine.

any suggestions?

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