AT&T EDGE network goes down amidst intense Apple iPhone usage!
Posted by Will on Monday, July 2nd, 2007 at 4:54 pm under Cingular/AT&T, iPhone, Apple, Services, Announcements
Reports are coming in from all over the various internets that AT&T’s highly criticised EDGE network is down! We can imagine the 500,000 new iPhone users are hitting AT&T network pretty hard, but that’s no excuse for a network outage!
Interestingly, our AT&T Go Phone prepaid plan experienced network outages just days prior to the Apple iPhone launch. We attributed the outage to AT&T upgrading their EDGE network, but it seems that the entire network is experiencing growing pains under the likely intense iPhone data bombardment.
This is entirely inexcusable and should be resolved by AT&T with some account credits being issued. If you are experiencing a network outage, speak up. We’d love to get a feel for how many of you are affected!
[Via: MacRumors]



July 2nd, 2007 at 5:46 pm
well it looks like its back up… I’m posting his from my iphone using edge in soutern california
July 2nd, 2007 at 6:24 pm
yea, the problem seems to be resolved. I can confirm that the outages seem to be spotty. woodland Hills, CA was fine but Valencia was out
July 2nd, 2007 at 6:59 pm
Yup, the network was down for me this morning (I’m in Seattle), then came up again this afternoon, then went down for perhaps 2 hours, but currently it seems to be up again.
So it would seem they are working on it… at least one can hope.
July 2nd, 2007 at 7:48 pm
EDGE has been down all day in Santa Barbara county
I called the number from ATT wireless and the guy told me he had no idea what was going on. I told him that I learned from the internets that EDGE was down nationwide and maybe something should be done.
He agreed.
July 2nd, 2007 at 8:02 pm
That was nice of him to agree with you
AT&T should seriously be considering a massive PR damage-control campaign
July 2nd, 2007 at 9:42 pm
down in San fran pretty much all day today.
July 2nd, 2007 at 11:31 pm
I am Fullerton (north OC) and no EDGE avail…. thought iPhone noobs were YouTubin’! All back up now. Lets see if it holds.
July 3rd, 2007 at 8:12 am
they are absolutely having trouble with the EDGE network. Got the phone yesterday, activated OK.
i try surfing, going to weather, whatever… it says: Could not activate EDGE. You are not subscribed to EDGE.
Totally screwy. I have another iPhone on the same ATT/Cingular account… works great.
go figure.
EDGE still not working today.
ps… in Florida
July 3rd, 2007 at 10:08 am
Noticed the AT&T cingular network has been down all day in upperstate South Carolina
July 13th, 2007 at 11:39 am
Moreno Valley, CA. Riverside County…STILL DOWN.
July 13th, 2007 at 4:31 pm
Are you serious? Is that an ongoing problem or intermittent? I noticed an intermittent, and fleeting, outage in LA.
July 15th, 2007 at 11:05 pm
Still down in Los Altos.
July 16th, 2007 at 1:00 pm
Down in Milwaukee WI since Thursday night (July 12th).
July 16th, 2007 at 2:55 pm
[…] future bog-downs. We'd rather AT&T impose a short activation blackout to prevent further serious outages - those can be so […]
July 16th, 2007 at 3:02 pm
Down in Atlanta (just noticed this afternoon- July 16).
July 16th, 2007 at 10:28 pm
how is the coverage in your respective areas? Are you getting decent reception but just not able to connect to edge?
July 26th, 2007 at 9:32 am
EDGE down in Tulsa, many parts of OK and east Texas for several days.
ATT in general……. dropped calls increasing at alarming rate…….. I have been experiencing several everyday over last month..
August 2nd, 2007 at 11:14 am
We have been having outage problems on southern Orange County for weeks! Driving down the 5 freeway with 5 bars and we can’t place calls or when we do they drop like dead flies. Something is seriously wrong! Even the customer service rep in the local store acknowledged that there were alot of angry customers. She said something about the network being converted to 3G. It’s now the beginning of August and the issues are still not fixed … they are an ongoing nightmare.
September 9th, 2007 at 5:42 pm
It’s not working in culver city area…i’ve been without service for 4 days…says gsm but wont make or receive calls,texts, emails and no internet! i have a bbery curve not sure if that’s part of the problem maybe i should get an iphone!9/9/07
November 21st, 2007 at 5:34 pm
Yesterday 11/20/07 at 9:30am all of the iPhone owners in my company could not use email on their phones. Today it is still down. 11/21 3:37pm.
November 28th, 2007 at 7:55 pm
[…] example of Apple’s logistical prowess, but AT&T seemed to have largely underestimated the stress that more than a hundred thousand eager-beaver iPhone customers would place on their […]
December 2nd, 2007 at 9:36 pm
Eastern Oregon, Edge has been down since 11 26 07. Over 35 hours with ATT and Apple tech has produced a crummy service phone and a new SIM on the way from ATT, but our other iphone, not on the Go-Phone plan, taps into Edge just fine. AND we went to Walla Walla WA where Edge worked just fine, but we kept getting messages like, “$4.13 charged” when we were on Yahoo for something like two seconds (just checking to see if it worked) and $1.79 or so for a weather check. Something strange is going on. Back in Oregon, only the “real” plan works and the Go Phone still has a down Edge network. We are probably terminating our agreements and selling the iphones on eBay. Recommend anyone who depends on cell service do the same. The ATT Web site appears to have farmed out the Go-Phone plan to an uncertificated Web site, too.
July 10th, 2008 at 1:46 pm
[…] there's one thing that AT&T learned from last year's EDGE network-overload, it's that mobs and hoards of over-eager iPhone owners are apt to overload the No. 1 US […]
July 11th, 2008 at 3:43 pm
Cannot call out or text anyone ! In Texas.
iphone shuts down ATT???