Cell Phone News

First Sony Ericsson W580i shipments with faulty keypad

By Dusan Belic on Saturday, August 25th, 2007 at 1:57 AM PST In Devices, Sony Ericsson

Sony Ericsson W580The first shipments of the Sony Ericsson W580i were found to be faulty with several thousand devices coming with keypads prone to cracking. According to one Carphone Warehouse salesperson, the W580i’s keys were splitting and the first three phones they’ve sold were all returned.

Naturally, the Swedish-Japanese handset maker reacted promptly and the later W580i shipments have been stopped in transit to ensure they did not go out. Anyone who had a problem with their W580i keypad should contact the manufacturer for a replacement.

I just hope this wasn’t the error caused by the shake feature, as I find that as one of the key selling points of the W580i! And of the W910i, of course…

[Via: MobileToday]

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16 Comments on “First Sony Ericsson W580i shipments with faulty keypad”

  1. Varun says:

    Will this one affect SE financially ?

  2. dusanb says:

    Probably, but not much I think. They have the wide portfolio of handsets…

  3. Varun says:

    Haha.. Nokia might have a laugh at this one when they and Matshusita are crying over flaming batteries

  4. ehma says:

    ths fone ihs way rubish and has many problams and is S-h-i-t

  5. Allali2008 says:

    when was the shipment stopped? last year?

  6. Jeni says:

    I have the 580i and my buttons are cracked.. Plus the shake feature does not work!!! Weren’t these issues supposed to have been taken care of long ago??? GRRRR!!

  7. egghead says:

    my bro got the black w580i less than a week ago and alredey the 1+3 keys have cracked i got the urban gray w580i a month ago and the keys have not cracked yet

  8. james says:

    this fone is rubbish and my select butten and back butten fucked up!!

  9. Jasdave says:

    its not the keys cracking so much as it is the metallic orange paint over the plastic keypad. Any one have a problem with the slider mechanism jamming and not closing or opening entirely or at all? It has nothing to do with the keys- its loosely placed screwes that come up and get stuck in the sliders

  10. Laura says:

    Dont bother with this phone especially on orange!! had 3 in a month witht the 3rd one broken and keys cracked in under a week or stopped working completely…..orange refuse a refund on 3rd phone! it is a nightmare to own so seriously i advise NO ONE to buy this sh1t phone

  11. Harriet says:

    Have these problms been sorted out as i really want to buy one but am scared it will break quickly

  12. Rathipriya says:

    Hi…
    I also had the cracked keypad problem in my black w580i phone… Just gave the mobile in the service centre… The problem was fixed in jus 4 days… My phone is working good… Both the upper and lower keypads are replaced with new ones…

  13. mshel says:

    now on my 4th handset.
    virgin keep replacing but wont give me diff model phone unless this one breaks. why dont s.e just recall all old ones? arghhhhhhhh

  14. hannah says:

    hiya i have this phone its shit the keys just crack and also the slider dosent work all the time i do recommened for girls the k850i sony ericsson pink & gold or u can get it in velvet blue its soo lush n well good.x

  15. V says:

    Its only a crack stop b****ing

  16. bob says:

    well if it happens to mine i will do my fucking nut !!! sum said get a cover for it and charge it with the slider up because of the heat my w850i was dropped in tea and still trys to work just battery is naffed !!

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