AT&T Wireless introduces pro-rated Early Termination Fees (ETF)
By Will Park on Tuesday, October 16th, 2007 at 1:56 PM PST In AT&T, Announcements, Services
Looks like Big Blue’s jumped on-board the pro-rated early termination fee (ETF) bandwagon! AT&T (NYSE: T) Wireless has announced that they will be changing their ETF policy from a flat-rate fee to a pro-rated fee that is based on how much time is left on the contract.
So, if you’ve only got a couple months left on your contract, you can pay AT&T a much smaller ETF and get that hot, new phone you’ve had your eye on. Oh, and AT&T will now allow you to change your rate plan without having your contract extended.
It’s nice to see that the No. 1 US wireless carrier is starting to consider the consumer-side of their business. Or, maybe this is just a response to the recent Congressional hearing regarding early termination fees and locked handsets. Either way, consumers win.
[Via: Reuters]
I’ve been an AT&T/Cingular customer for about two years and I’ve changed my plan 7 times without ANY repercussions other than losing my Rollover Minutes. They’ve NEVER made me extend my contract. Just an FYI.
Has anyone ever had any contact with AT&T about this? I just got off the phone with AT&T customer service and was told they don’t pro-rate.
First of all……..I am FURIOUS that you even have the audacity to call AT&T employees “stupid”….WHO are you to judge anyone?? Just because you “THINK” that you have gotten “wrong informaion” what gives you the right to post anything about someone that’s demeaning to them??