T-Mobile swapping out defective Sidekick Slide handsets with Sidekick LX replacements
By Will Park on Friday, November 23rd, 2007 at 4:46 PM PST In Announcements, Motorola, T-Mobile
T-Mobile (NYSE: DT) is really taking the right steps in this whole defective-Motorola-Sidekick-Slide fiasco. After suspending sales of the Motorola (NYSE: MOT)-sourced Sidekick, named for the Slide mechanism that’s causing all those hard-resets and data dumps, T-Mobile has announced that they’ll be replacing Sidekick Slides with its larger, more expensive brother – the Sidekick LX. T-Mobile has confirmed that the Sidekick Slide’s fault lies in an “issue relating to the battery contacts. Motorola also has identified and tested a solution which it will implement for existing devices, and incorporate into newly manufactured ones.”
If that faulty slide-mechanism is keeping you from fully enjoying the Sidekick-ness of your Sidekick Slide, head on in to a T-Mobile store and grab your Sidekick LX replacement handset. T-Mobile is offering the straight-up trade to all Sidekick Slide owners, or, if this whole broken Sidekick experience has left you with a bad taste in your mouth, you can choose to exchange the Sidekick Slide for credit towards another handset. Of course, if you just can’t imagine life without your slimmer (than the Sidekick LX) Sidekick Slide, you can just wait it out and hope that Motorola issues a fix right-quick.
Planning on swapping out your Sidekick Slide? Drop us a line and let us know how you like the Sidekick LX. We’d love to hear what you think about the whole experience.
[Via: GigaOM]
Im in the UK and they only released the slide last weekish and I got it the day it came out and have already had TWO replacement handsets!!! This is my first sidekick experience and I love it but its getting REALLY annoying now.
I would like the LX but I don’t think they do them over here. They need to sort something out soon cos I am getting really pi**ed off with this!!
Anyone else having the same problem with the ‘fixed updated’ slides that ‘don’t have faults’?
This damn thing keeps freezing and turning itself off all the time! And that’s BOTH handsets I’ve had. Hardly a coincidence!
i love you
muahahahaha skz RULE BEETCH!
Omg I use to love my sidekick 3 so0o0o much I kind of love my slide but it won’t stay chrged for long I work @ a skool @ tha end of a skool day from 8-3 my battrey is drained I have about 2 bars left and by tha time I get home I have one bar by tha time I read all my emails on my p.c u all tha sound dop dop dop dop its crazy so when it time for me to go to skool im lookin @ tha clock sayin I jsu need a lil more juice im goin to sell my slide I made up my mind im goin to get a blackberry curve so sone wit my slide
I hAve 3 side kick 3 2 damage and 1 looks brand new but needs screen repairs
I had 2 defective slides ever after the recall was lifted and new slides were supposedly made. I am soo through with sidekicks. Tmobile denied me the credit to geta new phone. tried to make me buy a whole new phone or either wait until the end of 2009 to get a upgrade. DO NOT PURCHASE THE SLIDES! THEY ARE ALL STILL DEFECTIVE! the replacement device they send u is called a “like new device”, they cant even send a brand new one. I complained and they eventually got me what I wanted. so again do not get the sildes!!!!!!
I personally love the sidekick slide scarlett to death, with the exception of the battery life.
I have no worries with the slide function, as I would with the swivel.
I’m really depressed though, at the fact that the slide has been discontinued.
But two questions:
A)Will Slide users still recieve updates?
B)Do all the sidekicks have the same battery?
I Have the sidekick slide its a pretty good phone except for the screen problem and mine is acting stupid my screen goes black and makes all these colored like when i slide it up or down. I dont know what to do but i hope t-mobile can fiz this!
I hate my sidekick slide! It often turns off on its own and loses all my contacts! and to top it all of I can’t scroll down! I need to get rid of this thing
I was wondering can I still trade in my slide for an lx