http://www.intomobile.com/2007/12/18/next-up-at-bat-for-sprint-embarqs-dan-hesse-is-new-sprint-ceo.html Cell Phone News, Information, and Analysis Tue, 24 Nov 2009 23:48:22 -0600 http://wordpress.org/?v=abc hourly 1 http://www.intomobile.com/2007/12/18/next-up-at-bat-for-sprint-embarqs-dan-hesse-is-new-sprint-ceo.html/comment-page-1/#comment-218057 Cheryl Story Wed, 14 May 2008 03:36:38 +0000 http://www.intomobile.com/2007/12/18/next-up-at-bat-for-sprint-embarqs-dan-hesse-is-new-sprint-ceo.html#comment-218057 The commercials say that "Dan@Sprint" will put me in touch with Dan. I cannot find that and I'm concerned and very angry. Whenever I try to call Sprint customer service, it is a joke. The people have no idea what they are doing, or they KNOW what they are doing and have been told to be evasive and to not answer questions. I am VERY UNHAPPY with my Sprint service. The rates seem to go up every month, with no explanation except to say they have decided to charge the rates and charges that they have picked.... I do not want Sprint as my carrier because I cannot get any comments on my charges. I had changed my mind within 24 hours of signing the necessary paperwork and I have been VERY UNHAPPY WITH THE LACK OF CUSTOMER SERVICE and the CONSTANT RUNAROUND i have been faced with both by phone and on the internet. What the hell is going on? The commercials say that “Dan@Sprint” will put me in touch with Dan. I cannot find that and I’m concerned and very angry. Whenever I try to call Sprint customer service, it is a joke. The people have no idea what they are doing, or they KNOW what they are doing and have been told to be evasive and to not answer questions. I am VERY UNHAPPY with my Sprint service. The rates seem to go up every month, with no explanation except to say they have decided to charge the rates and charges that they have picked…. I do not want Sprint as my carrier because I cannot get any comments on my charges. I had changed my mind within 24 hours of signing the necessary paperwork and I have been VERY UNHAPPY WITH THE LACK OF CUSTOMER SERVICE and the CONSTANT RUNAROUND i have been faced with both by phone and on the internet. What the hell is going on?

]]> http://www.intomobile.com/2007/12/18/next-up-at-bat-for-sprint-embarqs-dan-hesse-is-new-sprint-ceo.html/comment-page-1/#comment-120978 Joe Walker Tue, 18 Dec 2007 21:19:17 +0000 http://www.intomobile.com/2007/12/18/next-up-at-bat-for-sprint-embarqs-dan-hesse-is-new-sprint-ceo.html#comment-120978 :grin: I am the chef at Embarqs coporate office , and kno Dan Hesse very well. He is one of the nicest guy that i know, extremely smart , very down to earth and laid back. Bt he is a shrewd businessman, He treat the little guys like me with dignity and respect . Good luck Dan and god bless I am the chef at Embarqs coporate office , and kno Dan Hesse very well. He is one of the nicest guy that i know, extremely smart , very down to earth and laid back. Bt he is a shrewd businessman, He treat the little guys like me with dignity and respect . Good luck Dan and god bless

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