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BlackBerry still dominant among business users

By: , IntoMobile
Saturday, March 1st, 2008 at 2:49 AM

ChangeWaveAs part of a February 11-15 corporate IT pending survey (in the U.S.?), ChangeWave asked respondents involved with IT spending decisions in their organizations who the manufacturer was of the smartphones their company currently provides.

Guess which company won? Yap, it’s the BlackBerry maker Research In Motion, which was favored by nearly three-in-four respondents (73%). Palm took the second place with 18% of respondents citing the Treo maker as the smartphone manufacturer of choice.

chart 1

In terms of customer satisfaction, even though it’s not primarily a business device, iPhone users reported the sky-high satisfaction ratings, with 59% of Apple’s business customers say their company is Very Satisfied with the iPhone. To be fair, Apple still has a relatively small share (5%) of the corporate smartphone market.

RIM Blackberry ranks second with a Very Satisfied rating of 47%, while Palm received the lowest corporate satisfaction rating, with only 10% of corporate users saying their company is Very Satisfied with the Palm Treo.

chart 2

Looking ahead to the Q2 2008, RIM (77%) is the dominant leader in planned corporate buying of smartphones having jumped 3-pts since the previous survey in November. Apple (11%) is second, and is followed by Palm (8%), Motorola (7%) and Samsung (4%)…

chart 3

Additional ChangeWave corporate smartphone survey findings are available from here.

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About The Author

Dusan Belic

Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.