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Sure, AT&T may be the first company to get Microsoft Surface, but that doesn’t mean other carriers are sleeping, waiting for people to enter their not-that-techy stores. As a matter of fact, Verizon announced that it will roll out “evolutionary store design” in more than 280 of its Communications Stores nationwide.
The stores offer consumers a high-tech and hands-on experience with wireless voice, data, music, and video services. The store design features a bright new design and integrates a number of innovative systems and operational enhancements designed to streamline the sales process and enhance the customer experience.
Among the features in many of the new stores are:
- A dedicated demo zone where customers can explore, experiment and learn using touch-screens or be guided by sales staff.
- More than 55 working models of handsets, PC cards and other devices for customers to try.
- A greeter kiosk that allows customers to check in once they enter the store and list their wireless needs, so representatives can quickly assist them.
- A bill payment kiosk.
- Customer service and technical support departments.
I guess we’re now waiting for Sprint and T-Mobile to announce something similar… Full Verizon’s release is available from here.
About The Author
Dusan Belic
Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.
