Disqus
As those of you that read regularly will know, I’m quite a fan of V-T-T (voice-to-text) services – I have one running at the moment, and love getting my voicemails as text messages – to the point the point where I think it’s a real killer app!
Well, in that vein, YouMail, as US-only VTT provider, have contacted me with details of their services, and some stats from research they recently did. It’s really quite interesting, especially since their basic voicemail to text service is free - yes, you read that right! If you just want the link so you can give it a try, you can find that here.
Service
“YouMail’s speech-to-text transcription service differs from others in the industry by allowing mobile users to rate the level of accuracy for each transcription, while having the opportunity to correct any errors. This process involves the community to solve the issues around automated speech-to-text, making the service better over time, and understanding exactly how well we’re performing.
The transcription service, coupled with offering the user several ways to access their voicemail to fit their lifestyle, demonstrates how YouMail gives users tools to stay productive for both business and personal reasons. The voicemail service is also provided at no cost to the consumer and is leveraging advertising to keep it this way. As rising costs of everyday commodities increase, it is nice to know that your voicemail service is something you do not have to budget for each week“
Research
YouMail recently conducted a survey, on its “power users” – that is users that receive 400 or more voicemails on their mobile devices per month – and the results show some surprising trends:
- YouMail “power users” (57%) are entrepreneurs who are self employed or heading small to medium sized businesses
- About 63% admitted that they use voicemail to manage inbound calls rather than answering the phone in person
- While most consider themselves to be very social people, about 88% of them said they’re usually in business meetings when they get voicemail
- While 85% said that voicemail tools like YouMail have given them more flexibility and freed up time in their lives
- A healthy number (41%) said that they use that extra time to do more work
Again, for those of you that want to find out more about YouMail, you can do that here.
About The Author
Ben Robinson
Ben is a 10+ year veteran of the Mobile industry – starting his career when SMS was a still a relatively new concept for most people (!), he has now consulted on everything from bleeding-edge Mobile content, to the next-gen accessories you might view it on. As a result he has a broad and deep knowledge in numerous areas of Mobile – from network operators to device vendors, to infrastructure and middleware vendors (not to mention content delivery) – and has worked for companies in all of these areas! He is based in the UK, a hotbed of activity for mobile, and recently became a father for the second time – as oppose to in his younger years when he was happy spend time tweaking all manner of mobile devices to 'nth' degree, he now looks for services and hardware that provide the most efficient, compact, and reliable improvements to his already manic life! It’s his opinion that Mobile solutions should be there to help to make your life better – if a particular solution (be it service or device) isn’t doing this, he believes you need to ask the very important question of why you continue to use it... His focus at IntoMobile is mainly on Mobile content, services, and infrastructure, particularly as regards the UK market – and with the occasional look at devices. Additionally, using his extensive experience in the industry, he will provide commentary on the industry at large, with regular (and hopefully thought-provoking) articles.
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