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Walt Mossberg: MobileMe not yet worth it

By: , IntoMobile
Thursday, July 24th, 2008 at 2:25 PM

Sure, when I gripe about my MobileMe experience and suggest that people hold-off on adopting Apple’s new “push data” service, few listen (or cared). But, when Walt Mossberg goes on record as saying that MobileMe isn’t yet ready for prime-time, the world listens (and probably cares). Such is life in the blogosphere.

Am I bitter? Perhaps. Am I wrong about MobileMe essentially marring what could haveMobileMe logo been a fantastic dual-product launch from Apple? Apparently not.

Service blunders have had MobileMe sputtering along with unreliable email delivery, laggy web-based interface, ridiculous billing errors, and misleading push data features. But, the sad truth is that the root of the problem lies in Apple’s insistence on forcing their MobileMe customer to play only within their designated MobileMe sandbox.

MobileMe email can only be sent to and from the @me.com email address that comes bundled with the service. Changes to Calendar and Contacts data on your computer don’t immediately push to your other devices (like that iPhone 3G in your pocket). Add to that MobileMe’s awkward PC-syncing issues, and you’ve got a recipe for a disappointing experience.

Don’t get me wrong. MobileMe has incredible potential. But, until Apple can figure out how to deliver a push-data service that actually works while putting more emphasis on the user and less on controlling the experience, MobileMe will continue to flounder.

Sidenote: Apple might believe that their successful philosophy of controlling the user experience on hardware like the iPhone can carry over in to web-based services. But, it should be more and more obvious to Cupertino that a locked-down service doesn’t affect the same experience as a locked-down device.

[Via: AllThingsD]

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About The Author

Will Park

Will hails from The City of Angels - Los Angeles, California. He spends his time playing with his numerous gadgets and looking forward to seeing what future holds for mobile technology. An avid promoter of a fully "digital" life, he promotes the widespread adoption of truly mobile, paper-less living. He dreams of the day when he can go completely digital. No more snail mail, paper receipts, bound books, notepads/spiral notebooks, credit cards, hard currency. He's a digital warrior - fighting for the converged life. He is an idealist and a realist - he has a perfect view of what the world should be but knows that the world is not perfect. Can we ever hope to see Will's dream become reality? We'll see...

  • Lowey

    UK – Tried it, found it slow (mail), clumsy (calender).

    Push mail was random when it came through, not very user friendly for getting other mail drawn into the one address (gmail is great for multiple mail accounts and its free!)

    Calender never lined appointments up between iphone and imac.

    Being honest, I love apple stuff but expected more from MobileME, they seem to have spent too much on marketing it than designing it.

    Perhaps all iphone buyers should get it for free!

    £60.00 a year for a me.com address, mmm, no thanks