Nokia N96 Limited Edition buyers blessed with a free Bluetooth headset
By Dusan Belic on Monday, August 25th, 2008 at 6:13 AM PST In Accessories, Devices, Nokia
Lucky Nokia (NYSE: NOK) N96 Limited Edition buyers waited longer than it was need for their handset. In order to make things clear and keep the good faith among its customers, Nokia has shipped a free Nokia BH-503 Bluetooth headset to impatient buyers. Here’s what the official “thank you” email says:
Dear customer,
We sincerely apologise for the fact that we cannot at this moment state the exact delivery date for your limited edition Nokia N96. As soon as we have shipped your Nokia N96 you will receive an email through which you can track your parcel and the date of its delivery.
In the meantime, in appreciation of your continued patience, we’ll be arranging a delivery of a free Nokia Bluetooth Stereo Headset BH-503 in silver colour which you’ll be able to use with your Nokia N96 multimedia computer.
Our customer care is the best contact point for you to help with any questions you have. You can find your local customer care contact details at http://www.nokia.com/support.
Once again, we hope you accept our apologies. We assure you that we are doing everything we can to have your device shipped to you as soon as possible.
Respectfully,
Nokia
Now if that’s not a good example of taking care of your customers I don’t know what it is. Way to go Nokia! 
[Via: TheNokiaBlog]
nice bluetooth headset. I still prefer the jawbone 2 because of the noise cancellation.
I had contacted Nokia Support for information regarding delivery of Limited Edition Nokia N96 and I am intrigued to receive the following reply from them implying that facethetask may be a bogus site. I do not know what to do now.
[THREAD ID:1-3IWLNT]
Service Request Number: 1-211887621
Dear Sir/Madame,
Thank you for contacting Nokia Care.
In response to your email,I would like to inform you that facethetask is not a Nokia operated website and we have no information on when the handset you have requested will become available.
Please refer to them for further information.
May you have any other questions, please do not hesitate to contact us on our Nokia Care Line 0845 045 55 55.
Yours Sincerely,
Ciaran,
Special Solutions Team,
UK & Ireland Nokia Care.