Comments on: Verizon stops the Samsung Glyde sales due to “an issue”?

By: J. S.

J. S. — Wed, 11 Nov 2009 21:47:01 +0000

I’ve had FOUR of the Glyde. The 3rd was supposably the “new version” so it’d be better, but turns out it wasn’t the new one. I finally got it, and it was not much better, if at all. I tried to exchange it for the EnV touch, hoping to only pay the difference. The manager would only let me get another Glyde, or the Voyager (which I’d heard many bad reports about), or pay 100 dollars for a different phone, which was nothing like what I wanted. My mother is on the phone right now as I am typing and we are trying to work this out.

By: Tayelor @ Kyle

Tayelor @ Kyle — Sun, 01 Nov 2009 08:23:41 +0000

and inside out…..

By: SVTFAN

SVTFAN — Sat, 12 Sep 2009 10:15:44 +0000

It is difficult to put into publishable words what I think of this phone. Some electronic gadgets irk me; few are downright frustrating; but none has evoked the level of pure hatred that the Glyde has. After a year and a half I was able to buy a new one at discounted prices. My Glyde is now fragmented thanks to the therapy session I just had in the garage with a large hammer. Thanks Samsung!

By: Pinkandblack80

Pinkandblack80 — Tue, 09 Jun 2009 05:54:22 +0000

Just you wait and see that you will have the same bad experience with the glyde I went through the first time. I took mines to the Verizon store and got mines fixed for free and my touchscreen started working again. And yes I agree of what you said. Some phones solemnly are not perfect at all.

By: Cee Jayy

Cee Jayy — Tue, 09 Jun 2009 02:17:51 +0000

I got the glyde in october and since then I have had two replacement glydes. Which is a total of 3 phones! Verizon just told me that they would replace the phone because it was still under warranty. But now i am on my third phone, and this one is starting to act crazy too, and it even has the new software. I am tired of having to get brand new phones every 3 months. I want a different phone but they wont let me have one because i am under contract. I think they should make an exception for us glyde users because this phone is just ridiculous.

By: bob costas

bob costas — Thu, 28 May 2009 12:35:56 +0000

I just got a new one with a new mainboard schematic (supposedly). I have had it for over a month now and not 1 problem. In fact, I feel good about my purchase now. I had the BI29 firmware on my last one. I have had 3 in all and this last one (s/w v. BK14, h/w v. u940.11) has me convinced that a small QWERTY phone is awesome to have. I have even got used to the small buttons. This coming from a guy who had to recently special order a ring for his fat fingers. I would like to know what other people’s software and hardware configuration was to see if the mainboard story is true. The Verizon people were cool about the exchange. The manager tried the “have you tried to change the touchscreen sensitivity” move on me and I gave him the glare that says,” What do you think?” After that, it was light-hearted banter and a new phone.

By: Ginamarie

Ginamarie — Sat, 16 May 2009 15:16:27 +0000

Wow you all need to get your phone switched out for the “refresh” version of the samsung glyde. I have had mine for about 3 weeks. I love this phone. I haven’t had one problem with mine. I love the touch screen I can use my finger, fingernail,pen… The refresh version doesn’t have that weird annoying blue box that I saw on the older version. Text messaging is great etc etc etc. I would reccommend replacing for the one that has been fix. Good luck!

By: Franny

Franny — Mon, 04 May 2009 01:11:49 +0000

OMG! i cant tell you how much this phone does not work for me. I use it as a house phone and its actually dangerous, considering i cant call out on it half the time or text. god forbid i was in a real emergency with that being my only way of help. i told all this to the verizon people and not one of them cared. they are all money hungry. obviously i paid good money for the damn phone but yet they want me to pay another 200 dollars for a brand new one because apparently my phone is the only one that does this!!!! well after reading all of these entries i see im definatley not the only one complaining.

By: tim

tim — Tue, 28 Apr 2009 01:23:16 +0000

This phone sucks so bad, it takes me like 10 minutes to send a txt message and when i txt my friends and they txt back i cant txt for another 10 mins and its imbarrasing, and you see all those stupid verizon commercials telling their the best my previous phone was good but for selling crap like glyde i feel like protesting to those idiots

By: Melly

Melly — Fri, 17 Apr 2009 03:07:11 +0000

I was wrong this phone sucks!

By: MikeyB

MikeyB — Fri, 17 Apr 2009 02:51:20 +0000

“It’s not like some miracle device that will do everything you want it to exactly how you want it to.” Hmmm… You ever look up the word “technology” in the dictionary? We never wanted it to do “everything we wanted” just what it was intended to do atleast.

By: Ricky

Ricky — Fri, 17 Apr 2009 02:41:56 +0000

I guess the customers are always wrong. We’re all about of idiots that don’t know what we’re talking about. We all need to calm down and relax- all 80,000 of us. -_-

By: Ben

Ben — Fri, 17 Apr 2009 01:17:53 +0000

You guys are nuts saying that it’s the “end-users fault?” “Be patient” blah blah blah. Are you kidding me? How many people are satisified with the phone vs. dissapointed with it? Like 3 to a million? I’m on my 3rd phone. Verizon refuses to give me a working phone under warranty. If being patient means half an hour to be able to access my contacts, make a call, or text, how’s that any piece of mind? What does that have to do with me overreacting or being overly impatient? Bottom line: Samsung made a crappy phone. Verizon has crappy service for giving the users the run-around.

By: Morgan

Morgan — Mon, 13 Apr 2009 02:06:51 +0000

I am on my Second glyde. i got my first one the first few weeks after it came out, i had a few problems with it such as, it restarting on me sometimes when sending a text message, and pressing the opposite button.
I purchased my second glyde about 3 weeks ago, and do not have as many problems as before. But, it will still occasionally restart on me when sending a text.
though, it is a phone. Dont expect it to be perfect!
all technology has its bugs!
but i also do not recommend the phone to other buyers.

By: Melly

Melly — Fri, 10 Apr 2009 01:45:44 +0000

thank you!!! all of these people think that their phones should just magically know what they want it to do, but it just don’t work that way. and, your right, it’s probably their own fault!!!

By: Melly

Melly — Fri, 10 Apr 2009 01:42:43 +0000

I have a glyde and i personally don’t think it’s all that bad. it’s true that sometimes it goes all screwy, but i do think that you people are overreacting. it’s a phone for god’s sake. it’s not like some miracle device that will do everything you want it to exactly how you want it to…NOTHING can be like that. if you are having problems with it just take a deep breath and be pacient (sorry bad spelling). modern people think that their time is so freaking vaulable and if they take just 5 seconds to do something they get mad. like i said, just calm down!

By: barbara

barbara — Fri, 03 Apr 2009 00:40:36 +0000

Glyde SUCKS! Enough SAID!

By: Caitlyn

Caitlyn — Tue, 17 Mar 2009 06:27:26 +0000

this phone is horrible. the touch screen doesnt work. sometimes it goes crazy going to all this random stuff that i dont even press and then other times i cant press anything! i just want to throw it against a wall. if i was in trouble somewhere and i needed to call someone, i am almost positive i wouldnt be able to because the call button is only on the touch screen which rarely works correctly. badddd phone.

By: James

James — Wed, 11 Mar 2009 18:53:43 +0000

Just got the Glyde replaced by Verizon at a local Verizon store. The touch screen was always buggy, but they won’t replace the phone for that reason alone. When the charging port went out they replaced it.

Hope this one fairs better.

By: Sean

Sean — Fri, 27 Feb 2009 03:28:16 +0000

I’ve had similar problems with the touch screen, plus my favorite contacts keep getting completely deleted…I am taking it back and asking to pay the difference for an LG Dare instead! Phone doesn’t even make it through a whole day without needing a charge, I’m not a heavy user, and it’s only 3 months old.