Comments on: iPhone trounces BlackBerry, Treo in reliability http://www.intomobile.com/2008/11/10/iphone-trounces-blackberry-treo-in-reliability.html Cell Phone News, Information, and Analysis Wed, 25 Nov 2009 05:35:19 -0600 http://wordpress.org/?v=abc hourly 1 By: BSradar http://www.intomobile.com/2008/11/10/iphone-trounces-blackberry-treo-in-reliability.html/comment-page-1/#comment-322352 BSradar Mon, 10 Nov 2008 19:01:09 +0000 http://www.intomobile.com/?p=29805#comment-322352 There are more BB models, more units in the wild, units clocked more hours in operation, not to mention corporate devices are more heavily used and abused than some personal toy you purcharsed with your own money. So, this "report" should be classified as BULL$HIT. There are more BB models, more units in the wild, units clocked more hours in operation, not to mention corporate devices are more heavily used and abused than some personal toy you purcharsed with your own money. So, this “report” should be classified as BULL$HIT.

]]> By: Jason Perlow http://www.intomobile.com/2008/11/10/iphone-trounces-blackberry-treo-in-reliability.html/comment-page-1/#comment-322341 Jason Perlow Mon, 10 Nov 2008 16:13:02 +0000 http://www.intomobile.com/?p=29805#comment-322341 If this is 12 month data its entirely skewed. Most iPhones in the wild are the older EDGE v1 iphones, not the 3G. The 3G isnt old enough to have 12 month historical return rate data yet. I had to replace my blackberry 8820 over the weekend with a Bold 9000 due to a damaged USB connector so it wasnt taking a charge. The device was just over a year old, which given the fact it was under such heavy use and I abuse the hell out of it does not surprise me. The AT&T store manager at a suburban NYC metro area store told me the return rates on the iphone 3G are significantly higher than the original iphone. At least 4 people were in the store complaining about various malfunctions when I was there, and were SOL and told to return them to the Apple store or call apple. If this is 12 month data its entirely skewed. Most iPhones in the wild are the older EDGE v1 iphones, not the 3G. The 3G isnt old enough to have 12 month historical return rate data yet.

I had to replace my blackberry 8820 over the weekend with a Bold 9000 due to a damaged USB connector so it wasnt taking a charge. The device was just over a year old, which given the fact it was under such heavy use and I abuse the hell out of it does not surprise me.

The AT&T store manager at a suburban NYC metro area store told me the return rates on the iphone 3G are significantly higher than the original iphone. At least 4 people were in the store complaining about various malfunctions when I was there, and were SOL and told to return them to the Apple store or call apple.

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