Disqus
MetroPCS has recently launched myMetro, a customer service feature which gives subscribers the ability to manage their account while on-the-go. With myMetro application installed, users can check their account balance, pay bills, add money to the MetroPCS pre-pay bucket (Metro-Connect), change rate plans and features, as well as modify myMetro settings — all without speaking to a representative.
At present, MetroPCS subscribers dial 611 to access a customer service representative. With myMetro app, you should still dial 611 to launch the free application. However, now you will be prompted to modify and review information on the handset.
This doesn’t mean a customer service representatives don’t exist anymore — they are still there to help — it’s just that many of the common tasks you can do for yourself faster, without getting them involved in the process.
The myMetro application is offered at no charge, and will come as a standard feature on new MetroPCS handsets.
[Via: slashphone]
About The Author
Dusan Belic
Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.
