Comments on: Palm Investor Banking on First-Gen iPhone Fallout http://www.intomobile.com/2009/03/06/palm-investor-banking-on-first-gen-iphone-fallout.html Cell Phone News, Information, and Analysis Thu, 26 Nov 2009 08:47:50 -0600 http://wordpress.org/?v=abc hourly 1 By: Jason Brett http://www.intomobile.com/2009/03/06/palm-investor-banking-on-first-gen-iphone-fallout.html/comment-page-1/#comment-332423 Jason Brett Sat, 07 Mar 2009 14:32:03 +0000 http://www.intomobile.com/?p=41948#comment-332423 To say that "not one of those people will still be using an iPhone a month later" is such a clear overstatement that it gives me cause to wonder whether McNamee has been drinking his kool-aid too early in the morning or if he is intentionally trying to generate quotes for the sake of publicity. Certainly some early iPhone adopters will adopt the Pre very early on, but my expectation is that initial Pre sales will come from customers who are (a) already Sprint customers and (b) have been intentionally waiting to see what technology "comes next." If it lives up to expectations, it will woo iPhone owners later on, and ONLY if the Pre turns out to be superior to the iPhone. McNamee hasn't taken into account the insanely high customers satisfaction scores of the iPhone (http://apple20.blogs.fortune.cnn.com/2008/04/01/iphone-scores-79-in-customer-satisfaction-survey-rim-trails-at-54/). Why would consumers abandon a phone they are perfectly happy with just to be an early adopter of the last "Hail Mary" of a dying company? To say that “not one of those people will still be using an iPhone a month later” is such a clear overstatement that it gives me cause to wonder whether McNamee has been drinking his kool-aid too early in the morning or if he is intentionally trying to generate quotes for the sake of publicity.

Certainly some early iPhone adopters will adopt the Pre very early on, but my expectation is that initial Pre sales will come from customers who are (a) already Sprint customers and (b) have been intentionally waiting to see what technology “comes next.” If it lives up to expectations, it will woo iPhone owners later on, and ONLY if the Pre turns out to be superior to the iPhone.

McNamee hasn’t taken into account the insanely high customers satisfaction scores of the iPhone (http://apple20.blogs.fortune.cnn.com/2008/04/01/iphone-scores-79-in-customer-satisfaction-survey-rim-trails-at-54/). Why would consumers abandon a phone they are perfectly happy with just to be an early adopter of the last “Hail Mary” of a dying company?

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