Disqus
So I have been reading the O2 website and it turns out they launched voicemail 20 years ago! Wowzer!
When I first started in the Mobile Industry, my first and second jobs were working closely with Voicemail – but that was 11 years ago! I feel so young all of a sudden!
I’ll let O2 take up the story:
Voicemail’s one of our most popular services and has been there for all our customers ever since 1989. Business customers describe it as the most important service for them, while consumer customers rank it second behind text messaging.
To celebrate voicemail’s 20th birthday, here are a few facts and figures you may not have realised:
- Over 11 million O2 customers have voicemail
- 1 in 5 calls to an O2 customer are diverted to voicemail
- More than 2 million voicemail messages are left every day
With those numbers, it’s fair to say that if you’ve used a mobile in the UK you may well have used our voicemail service, either by leaving a message or using it yourself! You may also have seen voicemail’s latest evolution, Visual Voicemail, on the iPhone.
Of course, we’ve been bringing new useful features to voicemail over the years. We’re doing it right now in fact – we’re changing the system that runs our voicemail to a brand new one to help us keep going in the future. Don’t worry though, you won’t notice any difference and it’ll be a seamless transfer from our current system to the new one.
Wonder what features are in that new system – could it be an all-IP converged system, capable of placing the messages across a number of different mediums seamlessly? I wouldn’t be surprised. No really, I wouldn’t. Honestly. Not all. Honest.
[Via: DNC.o2.co.uk]
About The Author
Ben Robinson
Ben is a 10+ year veteran of the Mobile industry – starting his career when SMS was a still a relatively new concept for most people (!), he has now consulted on everything from bleeding-edge Mobile content, to the next-gen accessories you might view it on. As a result he has a broad and deep knowledge in numerous areas of Mobile – from network operators to device vendors, to infrastructure and middleware vendors (not to mention content delivery) – and has worked for companies in all of these areas! He is based in the UK, a hotbed of activity for mobile, and recently became a father for the second time – as oppose to in his younger years when he was happy spend time tweaking all manner of mobile devices to 'nth' degree, he now looks for services and hardware that provide the most efficient, compact, and reliable improvements to his already manic life! It’s his opinion that Mobile solutions should be there to help to make your life better – if a particular solution (be it service or device) isn’t doing this, he believes you need to ask the very important question of why you continue to use it... His focus at IntoMobile is mainly on Mobile content, services, and infrastructure, particularly as regards the UK market – and with the occasional look at devices. Additionally, using his extensive experience in the industry, he will provide commentary on the industry at large, with regular (and hopefully thought-provoking) articles.
