Comments on: Truphone goes for the U.S. market http://www.intomobile.com/2009/04/07/truphone-goes-for-the-us-market.html Cell Phone News, Information, and Analysis Thu, 26 Nov 2009 08:47:50 -0600 http://wordpress.org/?v=abc hourly 1 By: Zee http://www.intomobile.com/2009/04/07/truphone-goes-for-the-us-market.html/comment-page-1/#comment-336443 Zee Fri, 10 Apr 2009 22:25:52 +0000 http://www.intomobile.com/?p=45762#comment-336443 I signed up for Truphone 3-4 days ago with their unlimited plan, and within three days of their launch they have decided to halt their unlimited service. When you call their customer service:US: 1 347 694 5000, they say that they are having some issues with the unlimited service and that some users are abusing it and whatsoever. Their terms says that they consider 3000 minutes to be reasonable allowance, however, I think they have generalized as I have personally made only about 100 minutes worth of calls. Without any prior notification, they not stopped providing service, they instead put me on the standard pay per min plan, unbeknownst to me I kept making calls and kept losing money until this morning. When I called, they said they are going to have some directors meeting come tuesday after easter to decide on the plan. This is nothing but a big disaster for truphone. Truphone tried to launch big in US, however, they have failed to deliver their product in the first few days. Do not sign up, bad bad bad company!! I signed up for Truphone 3-4 days ago with their unlimited plan, and within three days of their launch they have decided to halt their unlimited service. When you call their customer service:US: 1 347 694 5000, they say that they are having some issues with the unlimited service and that some users are abusing it and whatsoever. Their terms says that they consider 3000 minutes to be reasonable allowance, however, I think they have generalized as I have personally made only about 100 minutes worth of calls. Without any prior notification, they not stopped providing service, they instead put me on the standard pay per min plan, unbeknownst to me I kept making calls and kept losing money until this morning. When I called, they said they are going to have some directors meeting come tuesday after easter to decide on the plan.
This is nothing but a big disaster for truphone.
Truphone tried to launch big in US, however, they have failed to deliver their product in the first few days.

Do not sign up, bad bad bad company!!

]]> By: James http://www.intomobile.com/2009/04/07/truphone-goes-for-the-us-market.html/comment-page-1/#comment-336182 James Wed, 08 Apr 2009 07:40:51 +0000 http://www.intomobile.com/?p=45762#comment-336182 Blackberry is getting more popularity now a days and truephone target the right segment to pitch their services. Although their competitors <a href="http://fring.com" rel="nofollow">Fring</a>, <a href="http://www.Vopium.com" rel="nofollow">Vopium</a>, or <a href="http://www.jajah.com" rel="nofollow">Jajah</a> has their Blackberry client but truphone can still get their share from this market. Blackberry is getting more popularity now a days and truephone target the right segment to pitch their services. Although their competitors Fring, Vopium, or Jajah has their Blackberry client but truphone can still get their share from this market.

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