I dumped my AT&T phone and got out of my cellphone contract when the company changed its terms. (Did you know that if they do that, it voids the contract? They don’t tell you that, but I saw it on the Consumerist site and it worked! No termination fee too. Haha.)

Anyway, I got a prepaid Tracfone and I haven’t ever had a problem with it. I wouldn’t know about the customer service because I never had a reason to call them.

But the best thing about this is that there aren’t any bills and I know what my costs are because I pay upfront for my calls. It’s great!