Holiday Gift Guide »

Palm Pre phones home with user location data

By: , IntoMobile
Wednesday, August 12th, 2009 at 12:18 PM

Palm Pre users, take note, your shiny new smartphone is spying on you… kinda. Palm is collecting all kinds of user behavior data from their US fleet of Palm Pre smartphones. How’s that, you ask? Well, there’s apparently a bit of code hidden within the Pre’s WebOS that instructs the handset to send Palm information on the smartphone’s location, app usage, app crashes and a list of apps installed. And, it happens on the daily! Your Palm Pre might not be spying on you outright, but sending location data back to the mothership is grounds for alarm.

While we’re not all that upset at Palm for keeping track of which WebOS apps we have installed, which apps we actually like to use or app crash-reports, having our location data tracked by Palm is a bit unnerving. Using location data for LBS (location based services) apps like Google Maps is one thing, but it seems that Palm is going one step further by keeping tabs on Palm Pre users’ location-data.

In fact, Palm’s Privacy Policy and Terms and Conditions allow them to gather such data for various uses. The information is used to help the customer service process, to provide services to the user and for other purposes that the user has previously consented to. If you’re using the Palm Pre right now, you’ve already agreed to these policies.

If you’re not comfortable with Palm’s tracking practices, you might want to consider disabling any and all location services on your Palm Pre. At the very least disabling GPS on your Palm Pre might be a good idea. But, that means you’ll be sacrificing location services like Google Maps.

Palm’s Privacy Policy and Terms and Conditions.

[Via: PreCentral]

About The Author

Will Park

Will hails from The City of Angels - Los Angeles, California. He spends his time playing with his numerous gadgets and looking forward to seeing what future holds for mobile technology. An avid promoter of a fully "digital" life, he promotes the widespread adoption of truly mobile, paper-less living. He dreams of the day when he can go completely digital. No more snail mail, paper receipts, bound books, notepads/spiral notebooks, credit cards, hard currency. He's a digital warrior - fighting for the converged life. He is an idealist and a realist - he has a perfect view of what the world should be but knows that the world is not perfect. Can we ever hope to see Will's dream become reality? We'll see...