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Most mobile phones these days have either a dedicated icon, or hardware button, that when pressed will pull up the web browser. Verizon Wireless customers who push that button and don’t have a data plan of any sort rack up a fee of $1.99. This happens each and every time a user opens the browser. “It is obvious to us that we need to fix this aspect of our service” said Verizon Wireless spokesman Tom Pica. No shit Tom, you think? How about this one, learn from the company across the pond that owns you, Vodafone, and instead of making your customers scared shitless of going online due to crazy fees, encourage them to go online for a slightly less ridiculous price. Tom later said “the company is refunding data charges to subscribers who complain”. Fantastic. Why not change the corporate motto to: “Verizon Wireless, we give you the best service and prices, but only after you complain.”
[Via: AP]
About The Author
Stefan Constantinescu
Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.
