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Word has it AT&T and Apple are working together on some custom updates to the iPhone operating system that would allow push notifications to warn about approaching overage charges, and voicemail options that would bypass or eliminate default voicemail greetings. These are apparently in a bid to raise customer satisfaction that has taken a beating over AT&T’s coverage and service. Given, they’ve been upgrading the network in order to support the hordes of data-hungry iPhone owners, but a little device-side lovin’ (we’re still waiting on iPhone MMS) could certainly help keep customers on AT&T without having them flock to another carrier once exclusivity runs out.
[via AppleInsider]
About The Author
Simon Sage
Simon Sage’s education largely surrounded writing, technology and online community, leading him to begin his blogging career at www.BlackBerryCool.com and to quickly discover a vibrant and active community surrounding BlackBerry and mobile technology. In exploring RIM’s platform, he has learned what enterprises are looking for in mobility as well as what makes the innocuous BlackBerry so appealing to them. Recently Simon’s been covering RIM’s gradual move into an already-crowded consumer market, and the impact of burgeoning challengers, such as the iPhone, as well as long-time leaders, like Nokia, on BlackBerry’s advancement. With plenty of content under his belt, Simon will be branching off a bit to see what other smartphone manufacturers are working on while still using BlackBerry as a barometer. At IntoMobile, you can count on his posts being even-handed, well-informed and thought-out.
