Sprint Cuts Phone as Modem from Simply Everything Subscribers
By Simon Sage on Friday, October 30th, 2009 at 12:13 PM PST In Services, Sprint
Those of you who were getting comfortable with the breadth of Sprint (NYSE: S)’s Simply Everything plan and partaking in the odd smartphone tethering will be in for a rude interruption. Some heated discussion on the Sprint forums has revealed that phone as modem service is no longer available for Simply Everything customers, although a Sprint employee vehemently defends the decision, saying that PAM has always been an add-on, and anyone tethering up until now was doing so outside the purview of their contract. Sprint VP David Owens has confirmed the change and that there won’t be a PAM add-on available for Simply Everything any time soon. There are always workarounds, like My Tether for the Pre, and TetherBerry for BlackBerry (NSDQ: RIMM), but that’s more work than a lot of users would like to put in; clearly Sprint is more interested in hawking their mobile broadband access through WiMAX routers. It’s disappointing news for many customers, but it’s hard to blame Sprint for pushing 4G.
[via SlashGear]
Yeah I just found this out the hard way. I was just on the phone with two techs and a supervisor. They all pretty much called me a liar because I was telling them I had made the mobile broadband connection until last weekend without a problem. Now I am told that it NEVER worked. I know it worked I used it all the time. They told me that it would work with the simply everything plan when I first started using it. They even helped me get to the application. Now they are changing things without even telling us. I can understand that they may want to make the changes but let us know so we can make a decision on our service BEFORE we are in a bad situation.
[...] disappointed quite a few customers with its recent statement that tethering would not be an option for customers any time soon (if ever). While it has been [...]