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At the beginning of December, I wrote a piece about the different perspectives on Christmas that people may have, based on whether they are retailers, network operators, or customers.
My view on the customer side of things was that if you are getting a nice new smartphone (for example) in your stocking this year, then you wouldn’t be alone (!), and consequently the very peaky rise in data that we see each year would be especially high this year. I’ve seen a few anecdotal reports that suggest there have been some network problems, but nothing stating out and out that networks were failing catastropically.
Having worked for Mobile Network Operators, and actually having been on support over the Xmas/New year period too (!), it never ceased to amaze me how the power that be didn’t better prepare for what they new was going to happen each year. Previously, it was the inability of the SMSCs to handle rising numbers of text messages, but now that focus has moved somewhat to mobile data – basically, can you get on the network with a data connection, and use it at a meaningful speed.
There’s no point in me commenting on things from a home perspective, since my data access is always terrible – I live on an EDGE/3G border (3G is always dropping out, forcing handset to go to EDGE), and as such my iPhone is always hopping between the two – slowly! But I was wondering, how did IntoMobile readers find things on Christmas Day, and now, around the New Year?
About The Author
Ben Robinson
Ben is a 10+ year veteran of the Mobile industry – starting his career when SMS was a still a relatively new concept for most people (!), he has now consulted on everything from bleeding-edge Mobile content, to the next-gen accessories you might view it on. As a result he has a broad and deep knowledge in numerous areas of Mobile – from network operators to device vendors, to infrastructure and middleware vendors (not to mention content delivery) – and has worked for companies in all of these areas! He is based in the UK, a hotbed of activity for mobile, and recently became a father for the second time – as oppose to in his younger years when he was happy spend time tweaking all manner of mobile devices to 'nth' degree, he now looks for services and hardware that provide the most efficient, compact, and reliable improvements to his already manic life! It’s his opinion that Mobile solutions should be there to help to make your life better – if a particular solution (be it service or device) isn’t doing this, he believes you need to ask the very important question of why you continue to use it... His focus at IntoMobile is mainly on Mobile content, services, and infrastructure, particularly as regards the UK market – and with the occasional look at devices. Additionally, using his extensive experience in the industry, he will provide commentary on the industry at large, with regular (and hopefully thought-provoking) articles.
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Shimmy
