Apple iPhone 4 pre-order guide hits – only one handset per person [Update]

If you’re excited about the upcoming Apple iPhone 4, you’ll be happy to know that we’ve received AT&T’s pre-order guide. Remember folks, pre-orders start tomorrow and the device will launch June 24.

There’s nothing too crazy about the guidelines except you’ll only be able to buy one handset per person – this applies for new and upgrading customers, and AT&T will only allow one per household. That kind of sucks if you wanted to buy multiple handsets for the family but I’m sure this is done to try and help Apple keep up with demand (I’m expecting at least one million units will be sold launch weekend).

The good news is that AT&T is encouraging users to ship the device to their house or place of business where you can activate it without the carrier’s help. Sure, if you’re crazy phone nuts like us, you’ll probably still wait in line, but you sane folks out there can pre-order from the AT&T stores or through the carrier’s website or through Apple’s website.

As always, a pick up date depends on when you pre-order and on our available inventory. That said, this year we’re encouraging customers to have devices shipped directly to their home or business – the fastest and most convenient delivery option. Customers can also opt to pick up their preorder at an AT&T store. Customers performing an exchange for iPhone 4 must have their device shipped to an AT&T store.

What’s all the big fuss about the iPhone 4? Well, the handset has a redesigned exterior, a boosted processor and camera and the new Retina display could set the standard for smartphone screens moving forward. When you combine this with the new features in iOS 4, Apple’s next smartphone is shaping up to be a compelling device. You don’t have to take my word for it, as you can check out the hands-on video after the jump and determine for yourself.

We know that you’ll be able to buy the iPhone 4 on launch day at Best Buy, Radio Shack and Wal-mart but we’re seeing conflicting reports on whether you’ll be able to start pre-ordering from these locations tomorrow. Best Buy previously said it would offer pre-orders tomorrow but reports said it may be a no go. We’ve called multiple local stores and these retailers said they are doing pre-orders tomorrow. Engadget is also saying that Apple may be blocking third-party retailers from pre-orders so your best bet would be to go through Apple or AT&T until everything is settled.

[Via AT&T (PDF)]

  • tryin 2 lv verizon

    Was moving a family plan from verizon to AT&T and getting 2 iphones – guess i am SOL

  • Robb

    Does this include upgrades and new activations?

  • pekay

    I can’t wait!!! Thanks for the update!

  • Really?

    Debit cards cannot be used to pre-order?!?!?!?

  • Applekash

    Debit cards cannot be used? WHERE did you read this, on this website no where does it suggest that except on your post….

  • caseydavis

    The above is not quite right. Existing customers can buy one iPhone 4 per upgradable phone line. New customers can only buy one per household online. "AT&T stores will sell one iPhone 4 per person for new customers, and one device per household for new orders placed online. Existing customers may purchase one per eligible telephone number online or through our stores." Page 1, Question 2 –

  • Ishaan

    what time!!!!!!!!!!!!!!!!!!!!!!

  • Pawan Kumar

    will iphone 4 function well in india? With any carrier Airtel or else.
    what would be its price in india.

  • tball

    What time zone will you be able to pre-order online at

  • Saint Ropes

    Dont you think this might be a load of shit to drive traffic to this site….why would they bother doing that, it makes no [edited] sense and att would not have pushed up the upgrade date for all phones on a family plan that are eligible…this is a load

    • RunningRhino

      This article mentions nothing about upgrade dates. Did you even read the article before you left your comment?

      • Saint Ropes

        No, it says one per household…are you dense, "There’s nothing too crazy about the guidelines except you’ll only be able to buy one handset per person – this applies for new and UPGRADING CUSTOMERS, and AT&T will only allow one per household"

        Again, pushing forward the upgrade dates for customers with family plans would have been pointless, if this was the case, it would defeat the purpose of ATT pushing forward all of the upgrade times.

        • ryan

          You are correct. I work for att and the policy is one per person, not one per household. If you bring in a friend or family member with you than you can buy 2 even if they are on the same family plan.

        • Jacob

          They're not saying only one person per household can purchase the iPhone 4, I think they're talking about the pre-orders. Everyone in your house can still order it online on the 24th.

        • Shar

          Actually youi are WRONG! You CAN UPGRADE ALL eligable phones on your plan for CURRENT AT&T iPhone users, it states it right on AT&T's "Pre order facts"

  • at&t Rep

    It is NOT one per household, but One per person!!

  • Craig Kesner

    Good Luck Placing you order! Trying for 2 hours! Like you servers suck!

  • Nishka

    Weirdest thing happened. I'm on EST and I woke up at 3am and 4am to check. I just missed the slighltly after 4am launch, and by the time I placed my order at 6am, the site shut down right before my order was processed. I spent the next 5.5 work hours attempting to order online (apple and at&t) and on the phone (both). I got through and talked to people a few times only to be told that they couldn't help me order as the servers were down.

    Last ditch effort, I tried again at apple and when it froze up on the loading circle trying to access AT&T, I went back to the home page and just clicked cart. Low and behold, my phone was sitting there. My beautiful, black 32GB iphone 4 was just waiting for me. I don't know how long it had been. Was it from the first time when I actually got almost to the end or if it was my last attempt, but I highly suggest whenever you think it hasn't gone through and before you get the timeout messsage to check your cart. It's worth it at least a couple of times. Don't know what actually happened, but I didn't hesitate once I saw it there and it processed my order immediately, and I got my order number. I haven't received the email yet, but I've been reading that it takes time, however what OF COURSE doesn't take time is them placing the hold on my bank funds. At least, I know it's gone through!

    Good luck to everyone!

  • Josh

    I was going to pre order, but it looks as though you cant pre order the white version. Does anyone know about that?

  • delphin

    i can’t wait for my iphone

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