Samsung Focus plagued with microSD card issues?

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The Samsung Focus may be running into some issues with microSD cards as AT&T employees are allegedly being told not to install the external memory for customers in store. Now, when the chassis criteria for Windows Phone 7 devices was first announced, microSD cards and external storage slots were not in the cards. We were all surprised to see that the Samsung Focus supported this, and now it looks like it might have been a mistake.

Microsoft has yet to officially respond to the issue, but it seems that the Focus is having reliability issues with reading the memory cards. It looks like Samsung’s workaround in getting Windows Phone 7 to read the microSD card as part of the internal memory has backfired.

We reported on this before, and Microsoft said the following:

Windows Phone uses a special high–performance SD card that works differently than SD cards in other devices. When your phone is built and first set up, its internal storage and SD card are combined and recognized as one storage system.

Warning
You should not remove the SD card in your phone or replace it with a new one because your Windows Phone won’t work properly. Existing data on the phone may be lost, and that SD card can’t be used in other devices or Windows Phones.

Perhaps adding memory cards with different read/write speeds are confusing the system? At any rate, Microsoft is apparently working on some kind of fix for this issue so that those of us who love to hoard media can pile on the memory.

In the meantime, if you were considering this phone for purchase, be sure to check out our full, in-depth hands-on review of the Windows Phone 7 device here. The Samsung Focus features a 4-inch Super AMOLED display, a 1GHz Hummingbird processor and the latest and greatest OS from Microsoft.

[Via: Windows Phone Secrets]

  • Anonymous

    I added a Kingston Class4 32GB card in the AT&T store in front of them at 9AM Monday morning. I hard reset the phone, and BAM, 40GB. 27 hours later, I have 10 GB of stuff on the phone, the games load fast, and I couldn’t be more happy. Ignore the talk, get yourself a HIGH QUALITY microSDHC card, and enjoy!

    • Doug

      I have exactly the same card and had the exact same experience at the store yesterday. It’s working flawlessly. The headline on this article is BS.

      • http://pulse.yahoo.com/_F43VJDMJRJL7U4J4SNDE65JL7A Ryo

        It depends on what card you have.There is a list going over on XDA with a list of working and currently “non-working” cards. My 4GB Kingston works, but my 16GB A-Data does not. It loses all settings, etc after a reboot of the phone.

        http://forum.xda-developers.com/showthread.php?t=834144

    • DownNLouisiana

      This is my card too. I installed it on Wednesday. At first I got some stupid “updating” message, may take 10 minutes don’t turn off the phone… yeah, right. After 20 minutes I turned off the phone anyway (had to hold toe power button for a couple seconds to do so). Then I turned the phone on, went into settings, about, reset phone. This did a factory reset and my memory was recognized. I reinstalled my apps, Zune name, etc. and have been rocking and rolling every since. Video is beautiful on this phone and you really need to card if you want to bring several along with you and not have to use wi fi or data. I have turned the phone completely off and on on several occassions with no loss of info or memory. So the Kingston Class 4 32GB does work with the phone. Just buy it from someone you trust so you can know its legal.

    • T-ron

      Just wait – mine was working great too – until it wasn’t

  • http://twitter.com/tmeunier Tom Meunier

    I added a Transcend Class 6 16GB card, hard-reset the phone, and BAM, 24GB. 27 hours later my phone has factory-reset itself twice and now my computer doesn’t recognize it as a valid USB device. The Transcend is a very highly rated card, and I stuck with 16GB because I wanted to be certain not to have the speed problems that I’d heard sometimes visit the larger-capacity cards.

    • Brettpfleiger

      I have the same memory, Transcend 16gb class 6, my phone rebooted a few days after installing memory. Phone is not recognized by my computer and the phone is only reporting that it has 15MB of memory with the card removed. Yes MB not GB. What did you do to resolve the issue?

  • William

    yes to this article. i love my phone, no, i really really love this phone and os. but thank god i am a tech. yesterday i purchased memory from microcenter and asked an at&t employee if i could use it before he setup my phone. he said yes and he setup my phone. my phone recognized the 16gb class 6 sd memory i had purchased that morning. it worked fine until i restarted the phone. after restart it failed to recognize the memory (under settings and about it showed phone as having only 15mb total lol ). the phone name i assigned to the samsung through zune was also lost. i had to pull the sd card out and reset the phone to factory (pain because i had already loaded settings, software bits, and all my music). after phone factory reset i reinserted sd card, reformatted it, it recognized the memory again. i restarted the phone, and guess what, the same problem. ahhhh!!!!! i went to at&t and they didnt know anything about the sd situation and needing specific brands. why does the customer know more than the sales people?????? i had to explain to them what was happening. they sold me the sandisk memory they had in stock and it fortunately solved the issue (probably a lesser class card at a higher price, it doesn’t have any specs wtf!). i lost an entire day of my life dealing with the run around and reloading of my music because my phone lost its zune naming. when i bought the first memory card i knew it might not work with the phone since i had no official vendor list. but hell, this would drive the average customer to return the phone and buy a droid or iphone.

    the phone and the os are flawless, but it is the little things, and really this is a big thing, that matter. this memory purchase issue should have been made clear a long time ago, and EVERY AT&T EMPLOYEE SHOULD KNOW ABOUT THE PHONE / ACCESSORIES THEY ARE SELLING!

    btw, thanks to microcenter for letting me return the original sd card without the packaging because at&t tossed it!

    having said all this, i am madly loving this phone. far superior experience that my droid x or iphone 3gs. just suck up the cost and buy the sd at at&t. that way if anything is not right they are responsible for selling you the wrong stuff.

    • Zeke009

      Thanks for the post, this is exactly what I was looking for! I was considering buying a 16GB microSDHC card from MicroCenter as well. I saw your post and now that 16GB SanDisk microSDHC for $33 is looking pretty dang good to me.

      Now, I just need to order it so I can take it with me in to the store when I get this phone.

  • Anonymous

    Havnt tried to insert a sd card yet, its on order, but i really love this phone, was using the radio (regular radio) that runs with zune music and it was sweet. The interface is flawless, really like it, i have used it for hours today, changing colors, moving pins , downloading a bunch stuff and it still running o so fast.

  • Medicfrost

    I have inserted the 32GB Bulk Package SD (class 2) from Amazon a few days ago, and have had a lot of good luck so far… I have tried rebooting several times and the card and phone are interfacing fine without a loss of data. I’ve maxed out the memory, used it, and cleared it out without any interference to or from the OS. Will repost if that changes.

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • DownNLouisiana

    Reading the most recent replies sounds like Kennsington (the one I’m using) and SanDisk is the way to go…

  • Dlcomell

    I rarely comment on blogs but had to this time. This is a great phone! The only thing wrong is the instructions that come with it (AT& T). KennyB123 and some others have it right. Install the MicroSDHC card, turn on the phone, go to Settings, About Us, and click reset at the bottom of the page. The memory will be updated immediately with no problem at all. Install the memory as soon as ou buy the phone because the reset will lose all of your settings and personalizations. This phone blows the iPhone out of the water.

  • Anonymous

    The question is how SD cards are optimized for
    either reading or writing. Since the addition of SD card memory etends
    approach the operating system uses user data and will have an impact on
    performance.
     

  • Mosesserrano

    I had been talking with A&T about my probems with my Samsung Focus and between yesterday and today I haven’t gotten nowhere. Actually I was taken thru a series of troubleshooting questions that led out to be told by the Tech support “specialist” that I voided the warranty when I intalled a 16GB SD card into the phone. My problems started recently: my ring tone stays ringing unless I turn it into the vibrating mode, typing when texting is taking time to catch up with me bcos it is kind of “pausing” betwen key strokes, it won’t hold a charge, and even if it is disconnected it still shows the charging icon as been connected and chagring. I was told by AT&T tech that only the 8GB Sandisk Class 2 SD card could be used on the Samsung even though it is ratig for up to 30. 

  • Mosesserrano

    I had been talking with A&T about my probems with my Samsung Focus and between yesterday and today I haven’t gotten nowhere. Actually I was taken thru a series of troubleshooting questions that led out to be told by the Tech support “specialist” that I voided the warranty when I intalled a 16GB SD card into the phone. My problems started recently: my ring tone stays ringing unless I turn it into the vibrating mode, typing when texting is taking time to catch up with me bcos it is kind of “pausing” betwen key strokes, it won’t hold a charge, and even if it is disconnected it still shows the charging icon as been connected and chagring. I was told by AT&T tech that only the 8GB Sandisk Class 2 SD card could be used on the Samsung even though it is ratig for up to 30. 

  • Lil_gattita

    So if i erase evrything in my old one can i still use it on the phone

  • http://profile.yahoo.com/HB6V7CS42BC76AFLR3R2OOHP7I Lexie Smith

    can anyone help me?
    my little cousin took my at&t window phone 7,
    and she put a password on it.
    She is a little girl and she doesn’t remember the password she had put on it.
    How can i restore the password without erasing every thing on it?
    Please HELP!!!!!

  • Proc_04

    my phone kept shutting on and off, now it wont turn on the tech specialist is saying it may be my battery and they are replacing it. I unplug the battery i have now, then i plug it in the samsung display comes up then it goes to a black screen as the phone is shut off.. pressing and holding the power button doesnt work, holding the camera and volume and power button doesnt work to factory reset doesnt work could it really just be my battery?

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