The Verizon iPhone will be available to the masses next week, and pre-orders have already begun for existing Verizon customers. It seems like good news for everyone, unless you’re a Verizon employee. It doesn’t look like a hard rule or anything, but the carrier is advising its employees to put customers first when it comes to nabbing the Apple smarthone.
Here is a copy of the memo sent to employees:
Focus on Customer Is Key to Verizon iPhone Launch
To help ensure we meet customer demand for iPhones, Verizon is urging employees and their families to postpone purchases of the popular smartphone, whether online or in retail stores, for the time being.
“Customers and non-customers alike have waited for years to see this product on America’s most reliable wireless network,” notes Verizon Wireless Chief Operating Officer John Stratton. “Demand will be unprecedented.
“Now it’s here. This is our chance to show those millions of people what it means to be a Verizon customer — providing them the best network, joined by the very best customer service and support, all adding up to a world-class customer experience.
“Part of that experience is ensuring we’re able to meet our customers’ needs in the midst of what will surely be unprecedented customer demand.
“I know customers aren’t the only ones who are excited – employees are, too. While I share your excitement, over the coming weeks we all need to do our part to meet our customers’ needs — this means putting our customers first.
“After all, that’s the way we do business. That’s the Verizon Credo in action.
“This is an historic moment in time to rally together and show our loyal customers and new ones what our culture is all about.”
It might be a little painful, but if you’re a Verizon employee and you’ve waited this long, perhaps you can wait just a hair longer. It’s pretty nice, after all, to see Verizon putting customers first. Then again, it probably just wants to maximize the number of new subscribers by making sure there is enough stock to accommodate them all.