Verizon wants employees to hold off on buying the iPhone

The Verizon iPhone will be available to the masses next week, and pre-orders have already begun for existing Verizon customers. It seems like good news for everyone, unless you’re a Verizon employee. It doesn’t look like a hard rule or anything, but the carrier is advising its employees to put customers first when it comes to nabbing the Apple smarthone.

Here is a copy of the memo sent to employees:

Focus on Customer Is Key to Verizon iPhone Launch

To help ensure we meet customer demand for iPhones, Verizon is urging employees and their families to postpone purchases of the popular smartphone, whether online or in retail stores, for the time being.

“Customers and non-customers alike have waited for years to see this product on America’s most reliable wireless network,” notes Verizon Wireless Chief Operating Officer John Stratton. “Demand will be unprecedented.

“Now it’s here. This is our chance to show those millions of people what it means to be a Verizon customer — providing them the best network, joined by the very best customer service and support, all adding up to a world-class customer experience.

“Part of that experience is ensuring we’re able to meet our customers’ needs in the midst of what will surely be unprecedented customer demand.

“I know customers aren’t the only ones who are excited – employees are, too. While I share your excitement, over the coming weeks we all need to do our part to meet our customers’ needs — this means putting our customers first.

“After all, that’s the way we do business. That’s the Verizon Credo in action.

“This is an historic moment in time to rally together and show our loyal customers and new ones what our culture is all about.”

It might be a little painful, but if you’re a Verizon employee and you’ve waited this long, perhaps you can wait just a hair longer. It’s pretty nice, after all, to see Verizon putting customers first. Then again, it probably just wants to maximize the number of new subscribers by making sure there is enough stock to accommodate them all.

[Via: TiPB]

  • Roger A

    The way I look at it is like this…

    Companies have to SPEND money to MAKE money right? Well, if companies want employees to sell a phone at a higher then already expected rate, what better way then to have the employees demo their own phones. Sprint did this with the Android platform on the Hero here in my city San Francisco… They also did it with the EVO.

    While we all can expect the iPhone to be a big seller, people STILL want to see it in action live in person, and not many demo displays work properly, if at all. Having the employees use their phones is a great way for hands-on sales. Verizon isnt going to kill itself from their request employees not buy them so soon, but it wont add any new sales from people who otherwise might wait longer to buy one.

  • Anonymous

    Oh wow, thats kinda scary when you think about it dude. Wow.

  • haters

    This memo is fake as a ex VZW employee any memo looks nothing like this at all and is not worded like this in any way. The VZW policy on large launches is easy, employees do not get access for the first 3 or so weeks thats it. There is no “urge to postpone purchasing” its a straight up lock on your online acct so you cannot purchase. I realize your website is small and your hoping for some sort of boos to your visits but straight out lying just to get hits is pathetic.

    • Anonymous

      Work on your English usage first, then come back and criticize us. Thanks.

  • fuck

    Somebody is a back stabbing fuck as an employee and needs to be fired

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