FCC to look into Verizon’s $2 online and telephone payment fee

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Verizon confirmed yesterday that it will tack on a $2 convenience fee when customers make a single-time payment online or over the phone using a credit or debit card. The news spread like wildfire across the tech blogs and eventually caught the attention of the FCC. The regulatory agency released a statement on Friday that states, “On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter.”

I have to give the FCC credit for responding to Verizon’s upcoming billing change so quickly. Though the FCC isn’t launching an investigation, this response is a reminder to Verizon that the FCC is watching it closely. This close oversight may be enough to compel Verizon to reconsider this change.  We’ll let you if Verizon responds.

[NY Times]

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