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FixYa’s report reveals top consumer issues with iPad 2 and Kindle Fire

Categories: Research, Tablets
By: , IntoMobile
Thursday, February 16th, 2012 at 10:09 AM
FixYa's report reveals top consumer issues with iPad 2 and Kindle Fire

Apple’s iPad 2 and Amazon’s Kindle Fire are two of the top-selling tablets on the market today. FixYa, the product Q&A web destination, surveyed its users to discover the issues they have with the two popular products, and here’s what they’ve found:

Top 5 Kindle Fire problems

  1. Can’t Turn Off One-Click Shopping – 30% – very tricky as tablets are usually shared among the family members. Amazon promised to do something about it, though.
  2. Wi-Fi Connection Issues – 25% – one of the latest firmware updates reportedly fixed the problem for many users.
  3. No Parental Settings – 15% – because kids get to play with their parents’ gadgets.
  4. Touchscreen Precision – 15%
  5. USB Issues – 10%

Top 5 iPad 2 problems

  1. Wi-Fi Connection Issues – 35% – it is said that turning off and on Wi-Fi is working for some folks, while some others renewed DHCP lease.
  2. LED Display Issues – 15% – splotchy light patches around the edges of the device that become noticeable in the dark.
  3. Microphone Quality – 15%
  4. USB Issues – 10%
  5. Screen Issues – 10%

Finally, in case you wonder, the FixYa Tablet Index from where this data is taken, was generated from over 20 million users, 650,000 experts and 10 million product problems and solutions.

About The Author

Dusan Belic

Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.

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