AT&T is changing its device return policy, cutting return and service cancelation period from 30 to 14 days. Business customers are not affected, though. Here’s what the carrier said:
AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee. While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time.
As far as we can tell, the only problem could be in California where 30-day return periods are required by law. We’ll have to wait and see how AT&T will deal with this…