iPhone 5 trails four other Android phones in US for user satisfaction

Here we go. In something similar to a Rolling Stones song, users find themselves getting no satisfaction with their iPhone 5. Apple’s iPhone 5 is trailing behind four other Android phones when it comes to user satisfaction, according to a new survey conducted by mobile research firm OnDevice Research.

The research firm polled 320,000 smartphone and tablet users in six countries how satisfied they were with their devices. In what seems like a joke, 93,825 folks in the United States ranked the Motorola Atrix HD the best. The Motorola device was then followed by the Droid Razr M, HTC’s Rezound 4G, and Samsung’s Galaxy Note 2, with the iPhone 5 coming in fifth. However, in the U.K. Apple’s iPhone 5 came in second behind the HTC One X, which sounds more believable.

On Device Research marketing manager Sarah Quinn believes this is a result of other manufacturers “catching up,” saying:

“Although Apple created one of the most revolutionary devices of the past decade, other manufactures have caught up, with some Android powered devices now commanding higher levels of user satisfaction.”

Overall, Apple doesn’t have a problem on the user satisfaction side, as the company still ranks number one if you count all versions of the iPhone. Besides that, everything about this survey seems odd. Why is the Samsung Galaxy S III so far behind? Also, how many people out of the 93,825 polled owns an iPhone 5 compared to a Motorola Atrix HD?

Here are the numbers for the United States

Here are the number s for the United Kingdom

[via CNET]

  • Maxim Yegorushkin

    A perfect example of misleading statistics visualisation by using wrong scale on Y-axis. (Not that I like Apple).

  • compu

    Lol thats the problem with fanboys. they can never see the truth in front of them they go right to defense mode on any article that doesnt praise anything and all apple ..
    I know ..i use to be a hardcore fanboy before fanboy was even an apple used word… now i friggin love my Samsung S3 and asus transformer ..
    Glad to be on the ground floor of android .. it has moved at such a fast speed in such a short time.. and moving in leaps and bounds to take on blackberry and Apple . and omg. prices. soooo much less expensive than what i have spent over the years on Apple products..

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