These days, it’s not easy to fulfill allpre-orders… Because of limited supply, Best Buy is asking some (though not all) users to wait for 2 to 3 weeks to get their shiny new gadget. Here’s the email electronics retailer is sending to users who pre-ordered Sammy’s super-phone:
We’re sorry, but the fulfillment of your recent pre-order is taking longer than expected. We expect it to arrive between May 9 and May 20. To keep you informed of its delivery, we’ll send tracking information once the item has shipped.
If you prefer, you can cancel this order at any time. To do so, please call us at 1-888-BEST BUY (1-888-237-8289). If possible, please have your order number handy.
If we don’t hear from you before the order is shipped, we’ll assume you still want this item and accept this delay.
Once again, we’re sorry for this inconvenience, and we’ll do our best to make things right.
We like how Best Buy is making it easy to cancel the order, but we would be even more delighted if they offered some incentive for prolonging the wait period. After all, Canada’s TELUS is already doing something like that, offering a $100 credit to anyone willing to wait for additional two weeks for their Galaxy S4…
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