Samsung Stratosphere review: Verizon 4G LTE with a keyboard

Samsung Stratosphere review

The Samsung Stratosphere for Verizon is the carrier’s first 4G LTE phone with a full, physical slide-out keyboard and in this review, we’ll determine if this Samsung smartphone can keep up with the flood of awesome 4G LTE coming to the market. Read on to see how it stacks up to the competition.

The Good
  • The Verizon 4G LTE on this phone is blazing fast.
  • I like TouchWiz and find it a pleasant way to experience Android.
  • It's the only game in town if you want 4G LTE with a keyboard.
The Bad
  • The keyboard could have better feedback.
  • The design is somewhat boring.
  • It's not top-of-the line hardware.

Hardware

The Samsung Stratosphere reminds me of the Samsung Droid Charge but a bit more bloated, as it had to make room for that full, slide-out QWERTY keyboard. There's nothing wrong with the design at all but it really feels quite mundane, especially when you consider that devices like the Droid Razr are pushing the boundaries of what is possible with these high-end devices. Still, the Samsung Stratosphere is well-constructed, feels nice in your hand and it sports a nice screen and enough hardware to satisfy many users.

Design

The Samsung Stratosphere looks nearly exactly as you would expect a touchscreen device with a horizontal, slide-out QWERTY keyboard and it looks good but it definitely won't be turning any heads. It's a bit on the thicker side but that's the price you pay for having that keyboard on there. Luckily, it's not too heavy and the balance when the keyboard is exposed is really nice and comfortable. The soft plastic backing feels nice to the touch and you can rip that battery cover off, bend it nearly in half and it will pop back to its original form without being worse for wear.

The 4-inch Super AMOLED screen takes up much of the face and while it's not as beautiful and crisp as something like the Retina Display or the Super AMOLED Plus screens, it's responsive, bright and colors look bold and beautiful. The Verizon logo and earpiece are on top of the screen and the Samsung branding and the four standard Android capacitive buttons are below the screen.

The right spine is clean except for the power/unlock button on the top half and the standard headphone jack rests on the top. The left spine has the volume rocker and the bottom has a microphone hole and the microUSB port. The back cover has that nice, soft plastic finish, a 5-megapixel camera with an LED flash and the logos for Samsung, Verizon and 4G LTE. It's pretty standard stuff, as all the buttons work as you would expect and the device is well-made. Still, it's a phone that you know Samsung could put out in its sleep and there's nothing really stand-out about the industrial design.

Samsung Stratosphere reviewWe live in an interesting time when a 1 GHz processor can be considered middle-of-the-road but that's exactly what we're dealing with here on the Samsung Stratosphere. While it doesn't pack the horsepower of some of the upper-tier devices, the processor was more than capable of providing a good experience: apps launched quickly, games played well and I noticed very little sluggishness overall. You also have all the other features you'd expect in a device like this including GPS, Bluetooth and the ability to fall back to 3G if you're not in a 4G LTE coverage area.

Keyboard

Samsung Stratosphere reviewOf course, the main appeal of the Samsung Stratosphere is its physical, slide-out keyboard and Samsung has done a solid job with this. The slide-out mechanism is excellent, it provides a comfortable snapping sound and you can just tell that it will last a long time. There's also a wonderful weight balance to the phone when the keyboard is out in the open, as it's very comfortable to hold the device with the keyboard out and type while on the move.

The keyboard is laid out in a spacious manner, as we appreciate the dedicated number row and there's ample space between the keys. The keys feel good against your thumbs and we dig that the keys are lit up so i's easy to see what you're typing in the dark. The keys are laid out in a semi-half circle and the Android buttons are put on each edge with large keys. It's a solid keyboard but I would have liked the keys to be raised a little bit for some more travel back. You don't have to use the physical keyboard to input text, as it comes with Swype preloaded and you can change that to the standard Android keyboard, the Samsung one or just download something from the Android Market.

Software

As I've mentioned on all the Android phones I've use lately, if you've yet to try out the platform, you should know that it is a good operating system for browsing the web, making and receiving phones calls, is highly capable of messaging and there are a plethora of apps available. Some may say it's not as polished as iOS but users are able to customize Android to their needs far more than the iPhone.

The Samsung Stratosphere comes with Android 2.3.5 Gingerbread and the TouchWiz custom user interface from Samsung. Some of us don't like the custom UIs but I'm always willing to give them a chance because it can sometimes deliver a better experience than standard Android. While I'm not happy about what TouchWiz will mean for speeds of updates, I find it to be a pleasant way to experience Android that should resonate with most consumers.

The TouchWiz UI kind of looks like iOS, so much so that Apple is suing Samsung over it. We'll let the lawyers decide that one but I find it to be a bright, cheery aesthetic, as there's a sense of cheeriness built throughout the UI. Whether it's the big, bright icons, or enhanced notification window, TouchWiz has always struck me as an elegant way to use Android. If you're really hardcore about having stock Android, this one probably isn't for you but you could always root it.

The Samsung Stratosphere comes preloaded with the usual range of Verizon apps including the V Cast stores for music, videos, media and ringtones and you football fans will be happy to know that the NFL Mobile app is preloaded and works well. Also, look for things like Slacker and Amazon Kindle out of the box. I find it aggravating that you can't fully uninstall some of these apps but most are actually pretty useful.

Android 4.0 Ice Cream Sandwich is just right around the corner and it has multiple new features which should benefit the Stratosphere once an update hits. Unfortunately, I don't think this will be the priority handset to get it, so you may have to wait a while to get it on this phone.

Web Browser, Multimedia And Camera

Web Browser

The Samsung Stratosphere uses the standard Android WebKit browser with a few TouchWiz modifications and it's a great way to browse the web on the go. The browser can handle most sites you through at it, eats through HTML5 and JavaScript without a problem and it can handle intelligent zooming and text formatting easily. One neat little feature I like is that you can use a pinching motion to bring up all of your open windows - it's a small feature but one that comes in handy for me because I generally have a ton of windows open. Combine the good browser with the excellent 4G LTE and you have an above-average mobile browsing experience.

Multimedia

I'm still of the belief that the lack of an iTunes-like system puts Android phones at a slight disadvantage compared to the iPhone because there's not one unifying multimedia engine but the rise of streaming apps is making me start to question that. The Samsung Stratosphere isn't quite as good as an iPhone when it comes to music and video but it's pretty darn close.

The 4-inch Super AMOLED screen does provide a good mobile video experience, as colors pop on the screen and it's enough real estate to actually watch more than just a short YouTube clip on comfortably. The Samsung Media Hub provides a store for many movies and TV shows and I found the buying or renting experience to be pretty smooth. The same can be said for the V Cast Media store but it's still kind of a pain to have your videos locked up in these systems. I'd just download the Netflix app and sideload other videos for my needs.

The music experience can be pretty good, provided you have the right apps. The standard music player is fine and buying music from V Cast is quick and easy but with apps like Spotify, Stitcher, Pandora, Slacker and others, having nearly any song or podcast at your fingertips is just an app download away. I also have my Google Music account set up and cache songs to my device, so even the offline experience works well. Sideloading content can be achieved through Verizon software or just by dragging and dropping.

I didn't really dig the speaker, as I found it would get a little distorted at the higher volumes and the bass was weak. Plugging in headphones was perfectly fine though.

Camera

Samsung Stratosphere reviewMaybe I'm spoiled with the new crop of amazing camera phones out there but I couldn't help but feel disappointed with the quality of shots on the Samsung Stratosphere. The 5-megapixel camera produced decent-looking shots that hold up when they're blown up but I wanted better true-to-life colors and more details.

The delay between hitting the on-screen shutter button and it actually taking the picture is pretty annoying too but there was a quick shot-to-shot time and multiple options and effects, as you'll see below. The camera software is simple to use and the front-facing camera is more than enough to do things like Tango video chatting but don't expect amazing shots out of it. As  always, low-light shooting can be a pain and I found the flash a bit overwhelming.

 

Samsung Stratosphere photo samples

low light with flash

Samsung Stratosphere photo samples

Standard settings, good lighting

 

Samsung Stratosphere photo samples

Standard settings, good lighting, close subject

Samsung Stratosphere photo samples

Cartoon mode

While this phone can only do 720p HD video and others are rocking 1080p HD, I found the videos on the Stratosphere to be quite good. The playback is smooth and the audio pickup was solid. Check it out below and let us know what you think.

 

Call Quality And Battery Life

Samsung Stratosphere reviewThe Samsung Stratosphere provided good call quality during my testing time in and around the San Francisco Bay Area, as calls came through loud and clear with very little distortion. The only complaints I heard from callers was that my end sounded a little muffled but that only happened when I was using Google Voice, as calls directly from the device were good. As with the music, I was a bit disappointed with the speaker phone quality but it wasn't awful.

I also have to point out that I was getting amazing 4G LTE reception with the Stratosphere, as I was routinely getting 10 Mbps down in the San Francisco Bay Area. This was slightly higher than the 8 Mbps average I was getting with the Droid Razr and I would see insane peaks of 23 Mbps down with the Stratosphere. Cool beans.

For a 4G LTE phone, the Samsung Stratosphere had some solid battery life, as I was able to get through a full day on a single charge while using heavy web browsing, streaming audio and using location-based services. The charging speed was also pretty fast.

 

The Final Take

Samsung Stratosphere review
The Samsung Stratosphere isn't the most exciting 4G LTE phone, as those wanting cutting-edge hardware, design and fabulous cameras will probably be happier with the Droid Razr, HTC Rezound or the Samsung Galaxy Nexus but the device will please those who absolutely must have a physical QWERTY keyboard. The  disappointing keyboard and rather mundane design make it difficult for me to get very excited about the Samsung Stratosphere.

With that said, if you want a 4G LTE phone with a keyboard, this is the only game in town. It also provides an amazing 4G LTE experience and TouchWiz is a pleasant way to experience Android. I'm not clever enough to make a cloud joke, so I'll conclude this by saying that the Stratosphere is a solid 4G LTE Android phone that should satisfy those who want a physical keyboard.

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  • Bill y

    It’s the Samsung epic 4g that sprint has carried for a year and a half.

  • Shelly

    I had the original Motorola Droid, but the on/off button broke & my contract was up so I replaced it with the Stratosphere with the heavy duty battery. I like the phone but I dislike all the “crap” bloatware Verizon
    included. Other than that, as a senior citizen who used to have a cell phone in a briefcase connected to the car cigarette lighter & paid 99 cents a minute in or out back in 1985..we’ve come a long way. I also prefer a physical keyboard Shelly Insbiz

  • Anonymous

    I’ve only had my Samsung Stratosphere for a day and already love it. I’d never buy another Motorola product again. 

    • Mikancy

      is this phone user friendly?  i’m considering getting one and have never used a smart phone before

      • Sh

        This is my first smart phone and yes it is user friendly!

  • Ken Penn

    Thanks, man, I’m shopping for a phone, and with your review, I’ll probably get this one.

  • Paul Seader

    Battery life leaves much to be desired.  Yesterday with the phone in standby mode for about 70 percent of the time, I was down to 20 percent charge after 8 hours.

    • Feb0898

      I agree. I have it fully charged in the am…and by 3 pm I am at about 50% with not much usage except for texting here and there.

  • http://www.facebook.com/people/Gurn-Blanston/100002604673757 Gurn Blanston

    I like this phone.  I’ve had it a day and have never owned a smart phone.  Navigation can be a bit cumbersome if you forget your way and when sliding the keyboard out it’s not hard to move between apps.  That’s a bit annoying.  Overall, a good 1st smart phone for a good price. 

  • Bamahudson5639

    I own the Startosphere.  Nice phone, but for a man with big fingers is difficult using the keyboard becasue it doesn’t open far enough to reach the top row keys and the keys are a bit small and spaced to close together.

  • Conalon62

    I just got mine this past weekend and I LOVE it.  Biggest obstacle for me, being a newbie android phone user, is that the user manual is rather vague.  I’ve had to have family and friends with androids and iPhones give me some quick tips and a couple of crash courses.  But otherwise, I love the design and keyboard access (Bamahudson5639 makes a good point, the keyboard isn’t the best for those of us with larger fingers — my only major complaint).

  • GIGity

    got this phone about a week ago. LOVE IT! however, cant seem to figure out 2 things…
    1. text messaging::where is my drafts? cannot access, nor can i figure out the option to save to drafts?
    2. is there a send button on the slide out physical keyboard??

  • Colreee

    just got this phone 2 days ago and as a new smartphone user, I love it.  I’m a fan of the slide keypad myself.  Gotta say that the manual is not quite as helpful as I’d hoped, but overall, I’m loving this phone so far.  It’s my 2nd Samsung phone I’ve owned (previous was a Samsung Intensity) and I’ve had decent luck with this brand.

  • Truitt William67

    I just got this phone on sun i let it charge for 24 hours and it only had a 70% charge  I took it back and got another one it did the same thing again ( 8 hrs and still only 63%) charge.  is this common?

    • Beansrus

       I am currently having the same problem, was checking reviews to see if I was the only one.  Guess not!

  • Tmmassari

    Worse phone I have ever had from samsung very disappointed..Where is a manufacturers warranty 2 weeks REALLY>>> Was fine when it works  was very user friendly.. My husbands had problems day 1   2 sim cards later, tech calls finally asked for a new one from verizon was out of 2 week return got a refurbished garbage//Verizon led us to the 15 days of questions to bounce us right into, no new return for a new one.. Nice customer service 2 weeks later another one thru insurance asurion Pass the bucket. 4 week service .mine went black screen .Now 1 week after refurbish garbage now my keyboard does not type.  Now to return mine for the third phone   for a NEW refurbished garbage ..I have to .restart all my programs and things back up.. Stay away from this phone and probably verizon,,,Looking 
     at a new carrier after 12 years garbage service…Ps to start paid  150.00 each next day free ..Would not let us return and let us rebuy..Now my husband is paying 100.00 more for a refurbished insurance phone in 3 months…So basically folks we have will have had  5 of these phones in 3 MONTHS time Samsung verizon .NO Customer service   RUN RUN RUN 

    • Jerry Edwards

      I agree totally.  This phone has sucked since day 1 of purchase.  My wife has returned it twice due to its inability to store email from our server.  It constantly eats email for breakfast lunch and dinner.  Keyboard is notarious for locking up and restarts when ever it wants.  This phone is literally a piece of crap.  Samsung and Verizon should be ashamed of themselves.  Can we get a product recall????

      P.S.  DO NOT PURCHASE THIS PHONE!!!!!  RUN RUN RUN!!!!!!!!!!!!!

  • Jackgilliland

    my city doesnt have 4G yet and my 3G is not working…does anyone know how to turn it back on?

  • Www Pj8799

    i have the samsung intenisty now but i want to get a new phone (the stratosphere) is it a good phone? good battery?

    • Nancy

      I have one and am going to Verizon to get my 3rd replacement.

  • Sdear

    Not a big fan.  Although it has great graphics, It jumps all over the place. I hate that it closes down all the time to supposingly save battery life.  It’s off more than it’s on and I still run out of power.  It’s a good thing I am not addicted to always being on it or I would really be pissed.   I have a hard time just answering the phone.  can’t figure even that out. Battery life is horrible, always have to charge it.  It barely makes it through the day.  Wish it wouldn’t go to apps that I haven’t even pushed.

  • Chrisrream

    Thank you, Marin…!!! I purchased a Stratosphere today and I just wanted a second opinion. Very thorough and informative… keep up the good work.

  • Greta

    I have had my Stratoshere for 43 days and wish I had not purchase it  It constantly drops calls, noise and background noise when it does not drop call. Only able to get 1 to 2 bars. Have returned it and gotten two refurbished phones same problem. I am now out of my money and company will not give me a new phone. I do not have this problem with my old phone and verizon network that I am now using until I receive my next refurbished phone. If I can ever get rid of this piece of junk I will never buy another.

    • jbsufan

      Demand a different phone we’ve went through six of them I have Verizon too they finally replaced mine with a S3 about a month ago and my wifes with a razor today I haven’t had any issues since, your the customers remind them of that without you thered be know Verizon your going to have to get mean if one won’t help hang up call again get another tech and keep doing it I did and they fixed the problem.

  • Paige

    Okay, I just got mine Wednesday night and the touch screen keyboard keeps freezing. It will only let me type one word and when I press the space button, it deletes the word! And the mic option won’t work on either my dad’s phone or mine. Is this common with anyone else? The phone is nice but the touchscreen really bothers me because whenever I’m one handed I use the portrait touchscreen and I can’t because it doesn’t want to work.

    • jbsufan

      Yes my wife and I have had 6 of them started out with two they have been warantied 4 times since then about a year now there junk I finally was given an S3 in its place it is day and night they finally replaced my wifes wiyh a Razor today. If I was you I’d start complaing to your carrier now cause it doesn’t get any better iy will get much much worse good luck you’ll need it.

  • Newellsamatha62

    won let me charge it and my screen falls out …..i have dropped it like twice i take special care of my phone my sister got the same one hers wont charge either shes had to factory reset it ! i hate this stupid phone!

  • Alex

    I got mine about a year ago and i still have it. I think it is a great phone and takes ok pictures and videos. I have downloaded lots of apps and they all work fine. I would definetly reccomend this as the first phone that kids get. The battery life is great too and I have no problem texting. My only problem is that I can’t send videos or pics through messaging to someone without an android.

  • Zeep

    I have had my phone for about a year, i loved it the 1st few months, but then it quickly degraded. the slide out keyboard doesn’t even line up with the phone anymore so the screen randomly flips around and goes to speaker phone during calls. i can only seem to use a few chargers on my phone and even then i have to not move it so it will continue to charge. The phone still works i guess but is incredibility frustrating and slow most times.

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