Darla Mack wants to know who has used the S60 application wish list, and how come out of all the people she knows only one of them has submitted an idea. After all this is the perfect website right? Get a chance to tell Nokia exactly what you want … right?
Your expecting me to say I’ve used the wish list right? WRONG … I haven’t!
I don’t like the way it is set up at all. If I could suggest some improvements:
- Go to digg.com, use it, learn it, and implement their exact ethos to the wish list. If I see a fantastic idea then let me give it a thumbs up aka a "digg"! The first thing I should see when checking this website out are the top features requested. Let me browse the requests by the number of people who have "dugg" that idea. Trust me when I say Kevin Rose won’t be upset you’re taking his idea to help build better software.
- This should be a dedicated website, not something buried within menus at S60.com
- Enable comments: If I want to tell someone their idea would be so much better if done a slightly different way then let me do it. If I want to tell someone their idea is crap then let me do it as well. Letting users connect to other users is what the web is about.
- The UI has got to change. It isn’t sexy, it isn’t easy, far too little information is presented per page. I like the red spray paint tool in Microsoft Paint: everywhere I’ve put red paint means that there is space being wasted. See the picture below.
- Where is the RSS feed? Wouldn’t it be grand if the Nokia designers could read the feature requests as they came in to their RSS reader? What about users curious to "digg" or comment on ideas?
- There needs to be a moderator to delete duplicates and keep the peace. Not saying it’s a full time job, but just someone to glance over everything a few times a week to make sure everything is tip top.
- Let users post media (pictures and video) to further explain their idea. Which is more effective in explaining threaded SMS: A screen shot? Or someone typing out a paragraph.
- Registration is a turn off. How do people comment on blogs today? They type their name, email, and blog url in to a field, start typing away a comment, and hit submit. No need to register. The last thing people want to do is register for yet another site they’ll probably use only a few times.
- Let people know that this is also their chance to complain. Calling it a "wish list" makes people think that all Nokia cares about is adding new features. What about all the people, myself included, who have genuine complaints about S60? We want to voice ourselves, debate it with fellow users, and get Nokia’s attention.
What do you guys think Nokia should do to improve the wish list? Personally I haven’t used it because I’m just not feeling the website is interactive enough. I want to feel like Nokia cares, instead of feeling like I’m talking to a brick wall.
Crude MS Paint drawing highlighting space used inefficiently:
