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T-Mobile Trackball Replacement Program Delayed

February 8, 2010 by James Falconer - Leave a Comment

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tmobile-8320-trackball

Remember the T-Mobile BlackBerry Trackball replacement program I told you about a little while ago? The program was slated to offer owners of the BlackBerry Pearl 8100/8120 and Curve 8320 free trackball replacement… as long as the device was purchased through T-Mobile. Last I heard, the program was set to kick off on February 15th.

It turns out that some changes have been made to the trackball replacement kits themselves, which has translated into some delay. RIM has been busy updating their own processes and procedures due to the new replacement kit, so T-Mobile reps will have new training materials in-hand when they get back to it. From all accounts, T-Mobile representatives could start training on the new kits at some point today. Due to the new kit involved, T-Mobile expects to push the launch date back on this program to February 24th.

[Via: TMoNews]

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