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AT&T pinpoints EDGE/3G data network outage problems

September 4, 2008 by Will Park - 2 Comments

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When the premier data network in the US takes a nose-dive, people pay attention. Especially those people that were left without data access for hours.

AT&T, reeling from the enormous bad-press generated by a multi-state data network outage on AT&T 3G EDGE data network outagethe East Coast, left us all hanging with their promise to find out exactly what caused 3G and EDGE data users to go through wireless data-withdrawal. Today, AT&T spokesperson Brad Mays told Ars Technica that the network has been repaired and that the root of the data network outage has been pinpointed. “There was a routing issue affecting some wireless data use in the Northeast region.  AT&T technicians determined the cause and restored service at 11:56 a.m. EDT,” said Mays. “Voice calling, text messaging and BlackBerry email were unaffected.”

That’s it folks. No downed cell towers, no massive power losses. AT&Ts’ data network blackout was caused by a simple routing issue.

Now, if AT&T could move on to shoring up their 3G infrastructure to help support the flood of iPhone 3G demand…

[Via: ArsTechnica]

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