User shaun0207 over at the EverythingQ forums got a customer service email regarding the possbility of upgrading the Sprint Motorola Q’s Windows Mobile 5.0 operating system to the newer Windows Mobile 6.0. The email, from “Angus D.,” shoots down hopeful Sprint customers, saying “This phone works on Windows Mobile OS 5.0 with AKU 2.4 and is not upgradeable to Windows Mobile 6,” adding that “this phone does not support Sprint Picture Mail and Sprint Video Mail. Thank you for contacting us. Have a great day.” It’s a sad day for Sprint customers using a Moto Q. Not only will they be left out of Windows Mobile 6.0 upgrades, but they will never get Sprint’s Picture Mail or Video Mail – a feature available on all other Sprint phones.
Don’t you just love when customer support succintly tells you to “go fly a kite” and then “have a great day”? Sprint users, wait until your contract is up, and then take your business to T-mobile. We hear they got some good service over there.
via: everythingq