Samsung’s enterprise-friendly KNOX service may not have got the expected reception, according to the Wall Street Journal report. Apparently, the Korean company is facing few hurdles to sell its service to businesses with bugs and unwanted delays standing on the way.
The KNOX was officially announced at Mobile World Congress in February but the service was pre-loaded only after the launch of Galaxy Note 3.
One of the major reasons attributed to a lukewarm response is Samsung’s limited experience in serving the business community. “Samsung never really had a service business. It’s pretty much a device-oriented business,” said one of WSJ’s source.
However, the company won’t abandon its plans to get enterprise customers and will invest its resources accordingly, with expectations of “large scale success in 2014.” We’ll see how that goes…