h2desk help desk software is a neat iPhone app for small businesses, which may want to bring their support solution with themselves, no matter where they go. This, of course, is in case they [small businesses] already rely on h2desk’s solution.
From the application, users can easily view and manage support tickets, reply with pre-defined replies and knowledge base entries, change statuses, flag tickets and more.
In a nutshell, this solution will certainly help you be more productive on the go. The application costs a buck, which is not much considering all the benefits of timely responses you’ll provide to your customers.
[Via: JustAnotherIphoneBlog]