Avenir Telecom has announced it has been awarded ‘Partner of the Year’ by O2 (in the UK). O2 has named Avenir as the best UK distributor across not one but four KPIs: gross connections, secondary connections, ARPU, and customer churn.
On top of this, Avenir has scooped O2’s ‘Champions League’ award – which measures sales levels across all UK distributors – for Q3 2009. Having previously won in the first and second quarter, it has therefore been crowned overall winner for 2009.
‘Partner Of The Year’ is the latest in a string of awards O2 has bestowed on Avenir Telecom in recent weeks. On 01 December it was announced that the distributor is outselling its rivals on landline sales as part of O2’s Joined Up initiative (which I reported on here). On 20 November it was revealed that, in the previous calender month, Avenir and its dealer base had reduced customer churn on O2 connections to 8% – believed to be the lowest sustainable figure achieved by any distributor of Avenir’s size in the UK mobile marketplace (again, covered here).
I think, in simple terms, it’s well done Avenir!!