With the booming success of HTC and their bevy of Windows Mobile smartphones out in the wild, HTC has opened the doors to their first-ever customer service center. The “HTC Care” center in Taipei, Taiwan aims to provide customers with comprehensive after-sales support for the entire gamut of devices in their lineup. Just by walking into the HTC Care Center, you can get personalized consultations on HTC products, warranty repairs, and other helpful information on your HTC product. The Taiwanese ODM-turned smartphone manufacturing powerhouse will even provide the user with a free loaner phone during any repair period (you hear that, Apple? They said FREE). The services will also be offered to Dopod customers.
Fred Liu, Chief Operating Officer of HTC, says that “HTC believes that providing superior after-sales support is important to our continuing success, which is why we place such a high degree of importance on HTC Care. In the future, a number of HTC Care centers will be launched in Taiwan and overseas, allowing our customers to enjoy their mobile lifestyles without missing a call.”
The new HTC Care center is located at No.116, Sec. 2, Zhongxiao E. Rd., Taipei. (Tel: 02-3322-3866). It is conveniently located near the Guanghua Bazaar and Zhongxiao Xinsheng Station Exit 2: Zhongxiao Park. The service hours are Monday to Friday from 11:00am to 7:30pm.
Find the press release here.
Lots of pictures of the new Care center on the link.