The cosmic ballet continues. That’s exactly what Leonard Nimoy would say regarding the issues Rogers has been having with the HTC Dream and Magic. The situation is far from perfect.
You may recall Rogers’ first move to piss off Dream users was to announce they would not be on-board to upgrade Android past version 1.5. In the end, it is a hardware issue at work here, so you can hardly blame Rogers… But still, many a customer was upset, and with good reason. In response to that, Rogers quickly offered a free upgrade to the HTC Magic, as long as a new 3-year contract was signed. OK, cool, good effort… But still… I would have preferred a hot-swap on a current contract to the more current hardware. Just the other day, Rogers pulled the HTC Dream off the shelves, and online, due to a fix needed for 911 calls to be completed.
Now, are you ready for this? Rogers has pulled the HTC Magic off the shelves (in-store and online) for the very same reason. Amazing.
Rogers issued the following statement:
We are in the process of contacting all of our Magic customers by text message asking them to disable GPS location on their Rogers HTC Magic device to ensure all 911 calls complete.
The same issue was identified on the Rogers HTC Dream, as communicated on January 15. At the time, our testing indicated that the Rogers HTC Magic was not impacted. However, through continued precautionary testing of the devices, we discovered the issue is replicated intermittently on the Magic device as well. HTC is working on a software fix that we will make available as soon as possible.
Insane. So, if you’ve already upgraded to the Magic, good on you. If you haven’t, you’ll have to wait a little while before you can get your hands on one. I’m sure the folks at HTC are working feverishly on the fix, but until then… Hold tight.
Note: Current Rogers Dream and Magic owners can follow these steps to disable GPS (needed to ensure 911 call functionality). First, select ‘Menu. Next, select ‘Settings’. Select ‘Location’, and then uncheck ‘Enable GPS Satellite’.