HTC is a company known for listening to how their customers feel and always work hard to fix the issues they might be facing. That’s just what they’re doing with the Desire’s Gingerbread update. After saying they will not be pushing out an official update for the original Desire, thousands of negative replies got them to to take their words back.
Just two days ago, HTC announced that Android 2.3 Gingerbread on the Desire was not possible due to memory limitations. Owners of the device took to Twitter and Facebook to voice their disapproval of this stance. The uproar wasn’t what HTC expected to receive and after assessing the situation, they came up with a solution to bring the update to their users and keep them happy.
The Desire originally launched with Android 2.1 Eclair, and had specs similar to the Nexus One: a 3.7-inch 480 x 800 display, 1 GHz Snapdragon processor, 5 megapixel camera, Wi-Fi, GPS, 3G, Bluetooth, and a great selection of apps thanks to the Android Market. Take a look at our review for the full tour.
The solution they concocted is very simple: cut the fat, and push out only the necessities. The apps that counted as “fat” were not announced, but we can say with certainty that the Sense UI will not be left out. HTC did mention that whatever is removed, you can easily restore through the Market. This means you’re still getting everything you were meant to receive, and best of all you might get it as bare-bones as they can make it without taking out Sense, which is a major plus.
This problem-solving is what makes HTC such a great manufacturer. They listen, they think, and they solve – three skills a few other manufacturers might want to learn, or “borrow” from HTC.