America’s “most reliable network” apparently isn’t so reliable, as Verizon Wireless customers are experiencing their third outage this month, which is just one week after we saw another outage. There have been plenty more throughout the year, too. On the (somewhat) bright side of things, this outage is only affecting 4G LTE customers- ergo, basically those who sprung for the premium smartphones.
A spokesperson for Verizon told TechCrunch in a statement:
“We are investigating reports of some customers experiencing trouble accessing the 4G LTE network. The network itself continues to operate and all customers continue to be able to make calls, send text messages and utilize data services. 3G devices are operating normally.”
The sad fact is it’s unacceptable that Verizon Wireless keeps letting down its customers like this. I have an iPhone 4 on AT&T, and while the service can be spotty, I can’t remember the last time I had to deal with an outage, if I had to deal with any at all. Plus out of all the main carriers in the United States, Verizon hasn’t shut up about 4G LTE, and that’s precisely the technology suffering the downtime right now.
In the meantime, customers undergoing Verizon’s third outage this month, your best bet is to connect to WiFi and ride it out.
Update: Verizon is reporting the issue has been resolved overnight. Is your service back up and running?