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Verizon Wireless to add $2 convenience fee to bills paid online, over the phone

December 29, 2011 by Kelly Hodgkins - 4 Comments

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Droid-Life broke the news yesterday that Verizon will charge its customers an extra $2 fee for paying their bill online or over the phone. Phonescoop reportedly contacted Verizon and confirmed this report. According to a Verizon email, the carrier  will charge customers a $2 convenience fee for single-time payments made online or over the phone.

Customers can pay their bills and avoid this fee using the following methods:

  • autopay with a credit/debit card or an electronic check
  • online  or telephone payments made via an electronic check
  • online payments sent from a personal banking account
  • payments made at an in-store kiosk
  • online, telephone or in-store payments made using a Verizon Wireless gift card or rebate card
  • standard paper check or money order payment sent via snail mail

These changes will go into effect starting January 15th and customers will be warned before they’re charged this extra fee.  Like it or not, Verizon customers who pay their bill online or via telephone each month using a credit/debit card will have to cough up this extra fee or change how they make their payment.

[Via Droid-Life and Phonescoop]

 

 

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