Apple responds to widespread criticism of its iOS 6 Maps

Apple hoped to take the world by storm this week with the release of iOS 6 and  the launch of the iPhone 5. While the iPhone 5 still has yet to debut, the rollout of iOS 6 has been tarnished by complaints about Apple’s new Maps application. In case you’ve missed the flurry of  criticism, the Cupertino company dropped Google-based Maps from its most recent version of iOS and replaced it with its own version. The Apple-based Maps application lacks street-level details, has glaring errors and is missing key features found in Google Maps.

According to a statement provided to AllThingsD, Apple responded to these complaints by claiming it is only getting started with Maps.

“Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service. We are excited to offer this service with innovative new features like Flyover, turn by turn navigation, and Siri integration. We launched this new map service knowing it is a major initiative and that we are just getting started with it. Maps is a cloud-based solution and the more people use it, the better it will get. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”

Though it is little consolation to customers who are unhappy with Apple’s mapping solution, ATD’s John Paczkowski was told that Apple’s Map team “is under lockdown right now working to fix it [Maps].”

[Via AllThingsD]

  • Nick V

    Anything Kelly writes is a complete mess.  Definitely should find a job she can do. Maps suck Kelly.  Admit it, you have been taken hostage, and you have been robbed of free thought and will.

    • Anonymous

      Why are you so aggressive?

      She actually wrote in a pretty neutral way, and this is exactly what i am expecting from an author, to not sound like a biaised fanboy!

      And i am not defending Apple here, I don’t have an iPhone and i don’t plan to buy one, i am actually pretty sold to Windows Phone and the Lumia’s high-end devices.

Back to top ▴