This year has been an interesting year for Nokia as it’s been a year that’s been filled with both highs and lows. The Finnish company has hitched itself to Windows Phone making it the number one manufacturer of that OS in the world. So you can only imagine that the company is extremely invested in moving as many units, to as many people or places as possible.
Interestingly, Nokia has just inked a Windows Phone deal with Delta Airlines that has 19,000 flight attendants getting a brand new Lumia 820. Of course other parties are included in this marriage such as Microsoft, Avanade and AT&T. Avanade is adding its point of sale (POS) experience on the Microsoft Dynamics for Retail mobile POS platform, while AT&T provides its speedy 4G LTE to power the experience.
The concept is a novel idea as it will make life easier for flight attendants to better handle things for customers in real-time, including on-board purchases, provide passenger manifestos and frequent flier information, update connecting gate information, see scheduling updates and more.
“Delta’s 19,000 in-flight professionals are there for the safety and comfort of our customers, and equipping them with innovative solutions means they can better meet our customers’ needs on board every flight,” said Joanne Smith, senior vice president – In-Flight Service. “This is yet another way we’re investing in technology to improve the customer experience. (press release)”
Regardless of how you feel about Nokia, Windows Phone or Airplanes, this is the right step to make flying a little more enjoyable. Just wonder if the Microsoft Dynamics for Retail mobile POS platform runs smooth enough.